Salesforce Salesforce Certifications COMMUNITY-CLOUD-CONSULTANT Questions & Answers

• Question 81:

  Universal Containers is leveraging Salesforce Files and needs to make it available to customer Community users.

  Which users will be able to edit and delete Salesforce Files based on their licence?

  Select one or more of the following:

  A. Users with the Lightning External App licence

  B. Users with the Customer Community Plus licence

  C. Users with the High Volume Customer Portal Licence

  D. Users with the Customer Community licence

  Correct Answer: B

• Question 82:

  You are setting up an Authenticated Community for your Customers many of them speak both English and French how will you ensure the most appropriate language(s) are available to them in your Napili Template Community?

  A. Develop a custom lightning component which will allow seamless transition between languages

  B. Install the Google Translation component which allows Authenticated users to swap between languages

  C. Language will be determined by the language set on their User Profile

  D. Place the Language Picker Component on the Community home page

  E. Multi-Language support is not available for Napili Template communities

  Correct Answer: C

• Question 83:

  Universal Containers recently rolled out a Community to its partners.

  The internal sales team has the following requirements:

  1.

  Ability to support the addition of 50 new partners every month.

  2.

  Ability to pass leads to the partners.

  3.

  Continue to have access to the leads after transfer to a partner.

  4.

  Access to the Opportunity when the partner converts the lead.

  5.

  Leads should be visible to only the partner who is working on the lead.

  Which sharing option should the Salesforce Administrator choose to meet the requirement for internal users?

  A. Allow partner users to manually share the Leads and Opportunities with internal users.

  B. Use Sharing Sets to share Leads and Opportunities so internal users can automatically access those records.

  C. Set OWD (Organization-Wide Default) to Private, create a sharing rule for Leads and Opportunities, and implement the Lead Inbox component.

  D. Create Lead and Opportunity Sharing Rules that share those records to a public group of partner users.

  Correct Answer: C

• Question 84:

  Universal Containers needs to create a Navigation link to the company's website inside their Customer Service (Napili) Template-based Community.

  Which standard functionality should be used to accomplish this task?

  A. Upload an HTML header in Community Management with Javascript that contains a link to the external

  website.

  B. Create a rich text field inside the Navigation object and include the website URL as an href link.

  C. Create a Navigation menu item inside Community Builder with External URL type.

  D. Update the Default Website Link property inside Property Editor to the company's website.

  Correct Answer: C

• Question 85:

  Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?

  Select one or more of the following:

  A. Update the setting to Public Visibility for all Community pages

  B. Enable "Give access to public API requests on Chatter"

  C. Update the setting to "Allow access without login"

  D. Enable the "Public can access the community" checkbox

  Correct Answer: B

• Question 86:

  Universal Containers has built a Partner Community for its users. Users must accept an agreement when logging into the community for the first time.

  What are three ways for a Salesforce administrator to meet this requirement? Choose 3 answers

  Select one or more of the following:

  A. Customise the user registration page to include the user agreement and "complete registration on acknowledgement"

  B. Leverage audiences and the page variations to hide content in the Community until the user agreement has been accepted

  C. Build a site.com page with a user agreement and replace the login page with "complete registration on acknowledgement"

  D. Redirect users to a custom page displaying a user agreement before users login for the first time

  E. Use login flows to show the user agreement when Community users log in for the first time

  Correct Answer: ABE

• Question 87:

  The Capricorn Coffee Community contains a section focused on Coffee Bean Types. That section contains areas focused on Java, Arusha, and Pacamara. A Salesforce Admin needs to make sure that end users can easily discover the Java, Arusha, and Pacamara sections.

  When setting up the Community, which two steps should a Salesforce Admin take to meet the requirement? Choose 2 answers

  A. Assign relevant articles to a group

  B. Add the More Topics link to the navigation menu

  C. Make sure subtopics are enabled in the page headline

  D. Enable Feed Tracking for these topics

  Correct Answer: AC

• Question 88:

  You have been asked to create a Community leveraging Out-of-the-box login, logout, self-registration, and error pages. Would you recommend the use of Community Builder or Force.com site?

  A. Community Builder but only with the Napili or Koa template

  B. Force.com Sites

  C. It doesn't matter, both will work

  D. Community Builder

  E. Neither, only Customer and Partner Portals currently support error pages

  Correct Answer: C

• Question 89:

  Universal Containers has built Visualforce pages for the bid process with integration to their on-premise system, and they use these pages internally. Universal Containers wants to launch a Community and reuse these pages for their contractors and vendors.

  Community members should be able to:

  -Search and find articles on standard operating procedures.

  -

  Submit invoices and receive status updates.

  -

  Submit bids and receive updates.

  How should the Salesforce Admin build this Community?

  A. Build a community in the external website and integrate with Salesforce for bid processes and other information.

  B. Provide access to the internal Salesforce org and limit access by profiles.

  C. Select the Site.com Template with the Navigation menu for invoices and bid processes.

  D. Use the Salesforce Tabs + Visualforce template and add the tabs for different requirements.

  Correct Answer: D

• Question 90:

  Universal Containers built a Community on the Customer Service Template. The Salesforce Admin

  customized a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded

  the template to the latest version.

  What is the status of the custom Lightning components on the page after the upgrade?

  A. The Lightning components are on the page and load as expected.

  B. The Lightning components are NOT on the page, but are available in Community Builder.

  C. The Lightning components are on the page, but will NOT load until the Community is published.

  D. The Lightning components are neither on the page nor in Community Builder.

  Correct Answer: D