Which features are available only in Collaborative forecast? Choose 2
A. You can Rename Forecast Category
B. You can use Territory Management
C. Default Forecast Currency Setting
D. Custom Fiscal Years
A user is trying to access content in a library but is receiving an insufficient privileges message. How should the administrator troubleshoot this issue? Choose 2
A. Determine if the user's profile has the Salesforce CRM Content user permission enabled
B. Determine if the user has been granted "Viewer" permission to the library of interest
C. Determine if the user's record has the Salesforce CRM Content user permission enabled
D. Determine if the user has been granted viewer permission to the content
Universal Containers has a workflow rule that sends an email alert to the VP of Sales when a large deal is won. The VP is reporting that these emails are not being delivered. What tool could be used to determine the problem?
A. Workflow monitor
B. Debug log
C. System audit trail
D. Email log
Universal Container has an app exchange application they are planning to uninstall. What tools can be used to archive data before uninstalling the application? Choose 2
A. Weekly Export Service
B. Data Loader
C. Analytic Snapshot
D. Workbench
Universal Containers uses territory management to manage its sales territories. Territory managers and sales reps are at the same role level in the sold hierarchy. Account and opportunity objects are set to private. What record access can territory managers have for accounts and opportunities that are assigned to their territories? Choose 3
A. View edit transfer and delete accounts assigned to the territory, regardless of who owns the accounts.
B. View all opportunities associated with accounts in the territory, regardless of who owns the opportunities
C. Edit all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
D. Transfer all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
E. Transfer and delete opportunities assigned to the territory, regardless of who owns the opportunities
Which of the below tools can be used to migrate Metadata / Schema Information from one Sandbox to other? Choose 2
A. Data Loader
B. Weekly Export Services
C. Force.com Migration Tool
D. Force.com IDE
A sales manager would like access to the following information:
All closed/won opportunities in the last six months for each account the manager owns.
All cases created within the last six months for each account the manager owns.
How can the administrator meet these requirements?
A. Create an Account report and add Opportunity and Case cross filters
B. Create a custom report type to combine the data into a single report
C. Create an Account report that groups by opportunities and cases
D. Create a single report using the Joined Reports feature
Universal containers set Job applicants to have the Position that they have applied for as a required field. Also, Position can have multiple Job applicants. If the Position is to be deleted, all Job applicants that are related to it should not be deleted. What type of relationship do Job applicants have with Position?
A. Create a lookup relationship with Position as the parent
B. Create a custom object between Position and Applicant with lookup field to the junction
C. Make a many to many relationship using a junction object
D. Create a master-detail relationship with Position as the master
What can a system administrator do to simplify searching in Knowledge for users? Choose 3
A. Create synonyms
B. Create Data Categories
C. Create Filters
D. Prepopulate to Search tab of common fields from Case like Subject
What are abilities of both Customizable and Collaborative forecasting? Choose 2
A. Ability to have Product family in Forecast
B. Ability to edit Forecast of Users
C. Ability to setup forecast category
D. Ability to do monthly and quarterly forecast
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