Salesforce Salesforce Certifications HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Questions & Answers

• Question 101:

  In which two ways can an administrator support the Health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency? (Choose Two)

  A. Create a healthcare provider enrollment flow

  B. Install emergency Response Management unmanaged package

  C. Leverage pre-configured flows provided with Health Cloud

  D. Create Patient Enrollment Console

  Correct Answer: BC

  Reference anddetails below.

  

  According to the Salesforce documentation3, there are two ways to support the health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency:

  Install Emergency Response Management unmanaged package, which provides prebuilt objects, fields, apps, tabs, reports, dashboards, and more to help health organizations manage emergency response3.

  Leverage pre-configured flows provided with Health Cloud, such as Assess Individual Risk Level flow and Enroll in Program flow, whichhelp health workers quickly assess and enroll individuals in emergency programs3. Therefore, options B

  and C are correct. Option A is incorrect, because there is nosuch thing as a healthcare provider enrollment flow in Health Cloud. Option D is incorrect, because there is no such thing as a patient enrollment console in Health Cloud.

• Question 102:

  A service cloud organization migrating to HC uses Contacts torepresent patients, physicians and non-clinical staff. Which of these groups of contacts should be modeled as Person Accounts post-migration?

  A. Patients should be modeled as Person Accounts. Providers and non-clinical staff can be modeled as Person Accounts or Contacts

  B. Patients, physicians and non-clinical staff should be modeled as Person Accounts.

  C. None By using individual data model, the use of person account can be avoided

  D. Patients should be modeled as Person Accounts. Providers and non-clinical staff should be modeled as Contacts

  Correct Answer: D

  Explanation: Patients should be modeled as Person Accounts. Providers and non-clinical staff should be modeled as Contacts (D) is the correct answer. Patients, physicians and non-clinical staff should not be modeledas Person Accounts (B), as Person Accounts are only for patients. The individual Data Model is not recommended for HC, as it does not support all the features of HC ? Providers and non-clinical staff can be modeled as Person Accounts or Contacts (A) is not a valid answer, as it does not specify which group should be modeled as Person Accounts.

• Question 103:

  An administrator for Bloomington Caregivers has added an Enhanced Timeline to an existing Patient Lightning page showing patient interactions, including records from a custom object developed to track caregiver preferences. What else should the administrator complete post deployment of the enhanced timeline?

  A. Assign the users permissions to be able to view the Timeline before adding it to the Timeline component.

  B. Add the Timeline component to the Patient Lightning page and activate the Timeline.

  C. Add the Timeline component to the Patient Lightning page and select the Timeline.

  D. Add the custom object to the Timeline after deployment, then add it to the Timeline component.

  Correct Answer: D

  Explanation: The administrator needs to add the custom object to the Timeline after deployment, then add it to the Timeline component. This will allow the custom object records to be displayed on the Enhanced Timeline2.

• Question 104:

  Which solution includes pre-built APIs, connectors ,implementation templates, and a prescriptive end-to-end reference architecture to enable EHR connectivity and power a patient 360 from any HER into HC using HL7 V2 or FHIR standards?

  A. Mulesoft Accelerator for HealthCare

  B. Shield

  C. Specialty vendors

  D. Tableau CRM for HealthCare

  Correct Answer: A

  Explanation: Mulesoft Accelerator for Healthcare (A) is the solution that includes pre-built APIs, connectors, implementation templates, and a prescriptive end-to-end reference architecture to enable EHR connectivity and power a patient 360 from any EHR into Health Cloud using HL7 V2 or FHIR standards. Shield (B) is a solution that provides encryption and auditing capabilities for data security. Specialty vendors ?are not a solution, but a type of external partners that can provide integration services. Tableau CRM for Healthcare (D) is a solution that provides analytics and insights for healthcare data.

• Question 105:

  Bloomington Caregivers is implementing Home Healthscheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.

  Which permission set license should a consultant assign in this scenario?

  A. Field Dispatch Scheduler

  B. Manage Home Health

  C. Healthcare Visit Manager

  D. Execute Health Scheduling

  Correct Answer: C

  Explanation: To implement Home Health scheduling with Health Cloud, a consultant should assign Healthcare Visit Manager permission set license to users who need to schedule visits. This permission set license grants users access to objects and fields related to home health visits, such as Service Appointment, Service Resource, Service Territory, Service Report Template, etc7. Thispermission set license also enables users to use Salesforce Scheduler for Health Cloud feature, which allows users to schedule home health visitsbased on various criteria, such as availability,location, skills, etc8. Field Dispatch Scheduler, Manage Home Health, or Execute Health Scheduling are not permission set licenses that can fulfill this scenario.

• Question 106:

  What are the two steps required to create Health care providers for Health program? (Choose Two)

  A. Add NPI for associated provider

  B. Choose associated facility for Care Program.

  C. Add the UPIN

  D. Create Care Program Providers from the App Launcher

  E. Create a care program health care provider with an associated care prgm provider

  Correct Answer: AE

  Explanation: Add NPI for associated provider (A) and create a care program health care provider with an associated care program provider (E) are twosteps required to create health care providers for health program. Choose associated facility for care program (B) is not a valid step, as facilities are not related to health care providers. Add the UPIN ?is not a required step, as UPIN is an optional field for health care providers. Create care program providers from the app launcher (D) is not a valid step, as care program providers are created from the related list on the care program record.

• Question 107:

  Which three types of customizations can be managed through the Health Cloud Admin app? (Choose Three)

  A. Patient Card Configurations

  B. Timeline View Configurations

  C. Cross Object Relationships

  D. Household Relationships

  E. Permission Set Assignments

  Correct Answer: ABC

  Reference and details below.

  

• Question 108:

  Within Health Cloud Console, there are two apps available for use depending on work preferences, which console is available within Lightning Experience? (Choose Two)

  A. Health Cloud ?Worklist

  B. Health Cloud ?Individual

  C. Health Cloud ?Personal

  D. Health Cloud ?Console

  Correct Answer: AD

  Explanation: Accordingto the Health Cloud Implementation Guide, Health Cloud ?Console is the console that is available within Lightning Experience. It is a customizable workspace that allows users toview and manage multiple records on a single screen.

• Question 109:

  A Health Cloud administrator has to provide the DevOps team access toproduction copy sandboxes for investigation and fixes. How can be administrator ensure that all privacy, compliance and regulatory requirement are met?

  A. Install Mask and anonymize sensitive data on production copy sandboxes.

  B. Only allow offshore teamaccess to production copy sandboxes if they have taken compliance training and are certified to have access.

  C. Only allow onshore team access to Health cloud objects on production copy sandboxes.

  D. Install Shield only in production copy sandboxes.

  E. Install shield and encrypted all PII data on production sandboxes.

  Correct Answer: A

  Explanation: Mask is a Salesforce product that helps you anonymize sensitive data in production copy sandboxes to ensure privacy, compliance, and regulatory requirements are met3. Mask replaces sensitive data with fictitious yet realistic data that preserves the characteristics of the original data. It also prevents unauthorized access to sensitive data by masking it before it is copied to a sandbox3.

• Question 110:

  A MedTech company is implementing Health Cloud to better plan and track surgical case visits, manage device inventory and run cycle counts. Which data model should a consultant recommend the company use?

  A. Intelligent Sales

  B. Inventory Management

  C. Life Sciences

  D. Provider Engagement

  Correct Answer: C

  Explanation: To better plan and track surgical case visits, manage device inventory and run cycle counts, a consultant should recommend theMedTech company use the Life Sciences data model in Health Cloud. This data model provides objects and fields to store and manage information related to surgical cases, devices, inventories, cycle counts, and more5. Intelligent Sales, Inventory Management, or Provider Engagement are not data models that exist in Health Cloud.