Microsoft Microsoft Certifications PL-200 Questions & Answers

• Question 231:

  You need to create the FAQ solution content. What should you do first?

  A. AI Builder

  B. Automate

  C. Suggest topics

  D. Trigger phrases

  Correct Answer: C

  You need to make sure there are three main steps need to do while doing import FAQ and add the topic to your bot application.

  1.

  Import Suggested Topics from FAQ webpage.

  2.

  Add a topic.

  3.

  Enable the topics

  Reference: https://social.technet.microsoft.com/wiki/contents/articles/53820.power-virtual-agents-faq-chatbot.aspx

• Question 232:

  You need to embed the business card solution in the check-in app. What should you use?

  A. Input control

  B. Custom component

  C. Button control

  D. AI Builder component

  Correct Answer: D

  AI Builder provides two kinds of Power Apps components. Choose your component based on the models you want to use. Components that use prebuilt AI models that are ready to use right away:

  1.

  Business card reader (canvas app)

  2.

  Business card reader (model-driven app)

  3.

  Receipt processor (canvas app)

  4.

  Text recognizer (canvas app)

  Scenario: Current environment. Marketing: At the check-in counter, the guests can drop their business cards into a bowl for a chance to win an all-inclusive weekend stay at the resort. The resort uses the business card information to send announcements about promotions and upcoming events.

• Question 233:

  You need to assign 10 percent of the Qualification records to the QV queue through table configuration by using a Power Automate flow. What should you do?

  A. Create an autonumber column on the Qualification table and assign its qualification records if the number cleanly divides by 10.

  B. Create a calculated column on the Service Request table that sums the number of qualification records, generates a random number between zero and the number from the new field, and assigns each qualification record if the number generated is 10 percent or less of the value of the new field.

  C. Create a roll-up column on the Service Request table that is the count of qualification records, generates a random number between zero and the number from the new field, and assigns each qualification record if the number generated is 10 percent or less of the value of the new field.

  D. Create an autonumber column on the Service Request table and assign its qualification records if the number cleanly divides by 10.

  Correct Answer: A

• Question 234:

  You need to design the resort portal's email registration process. Which solution should you use?

  A. Default the invitation code from the email upon logging into the portal

  B. Auto-populate the invitation code field on the sign in screen from the email link

  C. Embed the invitation code in the email link URL

  D. Send the customer their username and temporary password in the email link

  Correct Answer: C

  Scenario: Guests must receive a separate email to verify proof of ownership for their registration.

  Note: You can setup redeem an invitation code for power apps portal.

  Reference:

  https://carldesouza.com/how-to-setup-redeem-an-invitation-code-for-power-apps-portal/

• Question 235:

  You need to add controls to the check-in solution for the health and wellness questions. Which form control should you use?

  A. Drop down

  B. Check box

  C. Text input

  Correct Answer: A

• Question 236:

  You need to design the resort portal to meet the business requirements. Which data source should you use?

  A. Microsoft Dataverse

  B. Microsoft Excel

  C. Azure SQL Database

  D. SQL Server

  Correct Answer: A

• Question 237:

  You need to design the chat solution to answer the inquiry from Guest1.

  Which three components can you use? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Variables

  B. Escalations

  C. Smart match

  D. Synonyms

  E. Topics

  Correct Answer: BCE

  B: Yes Escalations is a compete solution to answer question

  C: Yes Smart Match can auto fill a topic to complete an enquiry

  E: Yes Topics is a complete solution to answer question. Wrong Answers;

  A: Variables only store values and do not answer a question completely

  D: Synonym is an alternate value. On its own it is not a complete solution

• Question 238:

  You deploy a Power Virtual Agents chatbot that integrates with Dynamics 365 Omnichannel for Customer Service.

  You observe that the chatbot is not able to recognize the questions asked by users.

  You need to ensure that the chatbot can respond to unrecognized questions. The solution must minimize administrative effort.

  What should you do?

  A. Add a fallback topic.

  B. Create new topics.

  C. Create an entity.

  D. Modify the Escalate system topic.

  Correct Answer: A

• Question 239:

  A company is implementing Microsoft Power Platform solutions. The company requests information on the features that are supported by Power Fx. You need to identify the features of Power Fx. What should you identify?

  A. It uses imperative and declarative logic.

  B. It uses an undefined value for uninitialized variables.

  C. It uses a plug-in.

  D. It uses the model-driven app formula language.

  Correct Answer: A

• Question 240:

  A company is evaluating the capabilities in Dataverse and the scenarios for using virtual tables.

  You need to identify the capabilities of virtual tables.

  What is a capability of virtual tables?

  A. Virtual tables store data in the Dataverse environment.

  B. Virtual tables retrieve data from an external data source.

  C. Virtual tables can be configured for user and team ownership.

  D. Virtual tables support Dataverse auditing.

  Correct Answer: B

  Explanation:

  Virtual tables are a powerful feature of Microsoft Dataverse that allow you to connect external data sources and use them as if they were native tables in your apps, automations, and agents. Virtual tables enable you to leverage data from

  various sources without having to copy or sync it into Dataverse.

  Reference:

  https://byrondittberner.com/blog/2023/03/19/simplifying-virtual-tables-power-platform-2023-wave-1