Get Cloudy Consulting (GCC) will show its data on a dashboard where the data is visualized within a range. Which dashboard component type should GCC use?
A. Gauge
B. Metric
C. Chart
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center. Which relationship on Case should the associate use?
A. Owner
B. Account
C. Contact
A Salesforce associate wants to learn more about an app to see if it would be a good fir for a business need, but they are not a system administrator. Where can they learn more about the app?
A. AppExchange
B. Trailhead
C. Global Search
Get Cloudy Consulting (GCC) wants the ability to:
*
Send a predefined sequence of scheduled messages to prospective customers.
*
Track messages that get the best open and response rates.
*
Send customized messages to existing customers information them for new products and discounts. Which Salesforce cloud solution allows GCC to meet these requirements?
A.
Sales Cloud
B.
Marketing Cloud
C.
Service Cloud
A Salesforce associate wants a visual summary of opportunities in a list view. The associate would like to summarize, filter, and move opportunities along the pipeline. What should they do to meet this requirement?
A. Create an Opportunity Summary report.
B. Create an Opportunity List View.
C. Create an Opportunities Kanban View.
When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request. What should be used to lock the record before a decision is made?
A. validation rule
B. Approval process
C. Page layout
Get Cloudy Consulting wants to group its contacts by Region. On most records, this text field is blank or misspelled. Which action is recommended to ensure there is correct data for this field?
A. Convert the Region field to a picklist field.
B. Create a validation rule to enforce correct spelling.
C. Email users a list of region names with correct spelling.
A manager is creating a dashboard for their team and wants each team member to receive a copy of the dashboard results by email each week. What should the team members do to ensure they receive they weekly results?
A. Like the dashboard.
B. Subscribe to the dashboard
C. Follow the dashboard
A deleted record needs to be recovered from the Recycle Bin. Where can the user find the Recycle Bin?
A. Setup
B. App Launcher
C. Global Search
An employee at Get Consulting recently changed their name and received a new username. Where should these changes be updated?
A. Contact Record page
B. User Record page from Setup
C. User profile page
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