Exam Details

  • Exam Code
    :1Z0-562
  • Exam Name
    :Oracle Utilities Customer Care and Billing 2 Essentials
  • Certification
    :Oracle Certifications
  • Vendor
    :Oracle
  • Total Questions
    :75 Q&As
  • Last Updated
    :Mar 25, 2025

Oracle Oracle Certifications 1Z0-562 Questions & Answers

  • Question 51:

    Which entity or entities can specify Eligibility Criteria Groups?

    A. Order

    B. Campaign

    C. Package

    D. Campaign and Package

    E. Order, Campaign, and Package

  • Question 52:

    What typically determines the number of accounts a person has?

    A. the number of bills the person wants to receive

    B. the number of sites/premises the person is financially responsible for

    C. the number of services the person wants to receive

    D. each time the person signs up with the Utility after ceasing the previous contractual relationship with the Utility

    E. each time the person moves premises (terminate financial responsibility for one premise and take on responsibility for another premise)

  • Question 53:

    Which status condition means that the Business Object cannot stay in this status of the life cycle and must move to another status?

    A. Initial

    B. Interim

    C. Final

    D. Transitory

    E. Start

  • Question 54:

    What correctly describes the possible causes of price proration?

    A. change in Rate Schedule only

    B. change in Rate Version only

    C. change in Bill Factor only

    D. changes in Rate Schedule and Bill Factor

    E. changes in Rate Version and Bill Factor

  • Question 55:

    On which entity or entities is Revision Control enabled?

    A. Business Objects

    B. Maintenance Objects

    C. both Business Objects and Maintenance Objects

    D. Portals and Zones

    E. Portals

  • Question 56:

    Which three statements are true in relation to Financial Transaction creation algorithms? (Choose three.)

    A. They control how the current balance is affected.

    B. They control how the payoff balance is affected.

    C. They control if and how the General Ledger entries are created.

    D. They control how the General Ledger details are created as these must always exist against a Financial Transaction.

    E. They control when a Financial Transaction is to be swept onto a bill.

  • Question 57:

    Which statement is the best approach to prevent executing an algorithm that is plugged in on a specific state of a base package-supplied parent Business Object?

    A. Select the Inactive Algorithm option type on the specific state of the parent Business Object and put in the name of the algorithm.

    B. Select the Stop Algorithm option type on the specific state of the parent Business Object and put in the name of the algorithm.

    C. Select the Inactive Algorithm option type on the Maintenance Object and put in the name of the algorithm.

    D. Delete the algorithm directly from the parent Business Object.

    E. Create a new Business Object by copying the existing Business Object and make the required changes.

  • Question 58:

    The Help button is one source of assistance for a business user. Where can additional help text, if enabled, be located when configuring new user interfaces?

    A. Portal Level, Zone Level, and Individual Field Level

    B. Zone Level and Individual Field Level

    C. Individual Field Level only

    D. Portal Level only

    E. Zone Level only

  • Question 59:

    Which two statements describe when register readings for a meter get marked for High and/or Low review? (Choose two.)

    A. When the register details for a meter are loaded into the staging tables

    B. When the register readings for a meter are created online

    C. When the MUP2 batch process creates the register readings for a meter

    D. When the register readings for a meter are updated

    E. When the TD-HILO batch process is executed

  • Question 60:

    What do the colored bars indicate in the To Do Summary Zone?

    A. aging

    B. priority

    C. status

    D. To Do role

    E. number of To Do entries

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