Avaya Avaya Certifications 7495X Questions & Answers

• Question 21:

  Given the URL below:

  http:///services/UCAStoreService/uca

  Which Oceana® Cluster IP is used for the URL of the UCA interface in the Avaya Control Manager?

  A. Cluster4 (Co-Browse Cluster)

  B. Cluster3 (OCP Cluster)

  C. Cluster2 (UAC Cluster)

  D. Cluster1 (Common Components Cluster)

  Correct Answer: B

• Question 22:

  When a customer calls the Oceana® Contact Center, which Communication Manager VDN performs the Adjunct Route to the Oceana® voice (CSC) via AES?

  A. ADJUNCT VDN

  B. ROUTING VDN

  C. RONA VDN

  D. INGRESS VDN

  Correct Answer: D

  Reference: https://downloads.avaya.com/css/P8/documents/101051566

• Question 23:

  While installing Trust Certificates from the LDAP Server on System Manager, which two details are required for installing the Trust Certificate? (Choose two.)

  A. IP Address of Cluster 1

  B. IP Address of SMGR Server

  C. LDAP Port : 636

  D. IP Address of LDAP Server

  E. LDAP Port : 363

  Correct Answer: BC

• Question 24:

  After adding the Oceana® UCA and CM to the same location in the Control manager, which two configurations are required for this newly added location? (Choose two.)

  A. Assign a location to Web Server.

  B. Assign a location to Application Server.

  C. Assign a location to Provisioning Server.

  D. Assign a location to Monitor Server.

  E. Assign a location to Database Server.

  Correct Answer: BC

• Question 25:

  Which two Engagement Designer (ED) configuration settings are required in Avaya Oceana® 3.5 after deploying the workflow for Voice/Elite? (Choose two.)

  A. Configure attributes under provisioning cluster for the deployed voice workflow

  B. Configure Routing Rule for Self-Service

  C. Configure Rule Group for Voice assisted and Self-Service flows

  D. Configure attributes for Voice-assisted and Self-Service flows from ED Admin Console

  E. Configure attributes for Voice-assisted and Self-Service from ED Admin Design

  Correct Answer: AB

• Question 26:

  Which statement about Unified Agent Controller (UAC) is true?

  A. The UAC consumes agent configuration information via CSC component.

  B. The UAC application is the client-side component that manages the connections to the individual Oceana agent desktop applications.

  C. The UAC consumes agent configuration information via the UCM component.

  D. The UAC application is the server-side component that manages the connections to the individual Oceana agent desktop/workspaces.

  Correct Answer: D

  Reference: https://slideplayer.com/slide/12076065/

• Question 27:

  When a customer calls the Oceana® Contact Center, which Communication manager VDN extracts out the Oceana® Agent ID, before doing a route-to execution to the Oceana® Agent?

  A. ADJUNCT VDN

  B. INGRESS VDN

  C. ROUTING VDN

  D. RONA VDN

  Correct Answer: A

• Question 28:

  Which statement describes the Avaya Control Manager Application Server function?

  A. It provides the database that stores the Control Manager System configuration.

  B. It performs the business logic between the end user interface and the database.

  C. It is responsible for provisioning components from Control Manager with the Different Avaya applications.

  D. It provides a set of web services that developer's use for integrating the Control Manager.

  Correct Answer: B

  Reference: https://downloads.avaya.com/css/P8/documents/101045636 (11)

• Question 29:

  Through which Avaya Oceana® component does Unified Agent Controller (UAC) consume agent configuration information?

  A. Context Store (CS)

  B. Call Server Connector (CSC)

  C. Unified Collaboration Administration (UCA)

  D. Unified Collaboration Model (UCM)

  Correct Answer: C

• Question 30:

  While implementing an Avaya Oceana® solution, if the customer is using Avaya System Manager as the Certificate Authority (CA), which three tasks must be performed for certificate installation? (Choose two.)

  A. Install TRUST Certificate from LDAP Server on System manager and Cluster2.

  B. Install Trust Certificate from LDAP Server on Avaya Communication Manager.

  C. Replace the default Identity Certificates on Avaya System Manager.

  D. Install SMGR RootCA on Avaya Oceana® Agent Workspaces computers.

  E. Replace the default Identity Certificates on Avaya Breeze Nodes Security Modules.

  Correct Answer: AD