Avaya Avaya Certifications 7495X Questions & Answers

• Question 31:

  Refer to the exhibit.

  

  What is the significance of the Avaya Control Manager Screen while deploying an Avaya Oceana® solution?

  A. Avaya Oceana® and Avaya Communication managers are added by Avaya Control Manager.

  B. Avaya Communication Manager and Avaya Oceana® servers are not added to the same location.

  C. Avaya Communication Manager and Avaya Oceana® servers have been successfully added to the same location,

  D. Avaya Oceana® and Avaya Communication Managers are not added by Avaya Control manager and the configuration is not saved.

  Correct Answer: A

• Question 32:

  In the SMSVendorSnapin Attributes configuration, what should be the Messaging Snap-in IP/FQDN to be configured?

  A. IP/FQDN of the cluster 4

  B. IP/FQDN of the cluster 3

  C. IP/FQDN of the cluster 2

  D. IP/FQDN of the cluster 1

  Correct Answer: B

  Reference: https://downloads.avaya.com/css/P8/documents/101041089

• Question 33:

  Which statement about Messaging Service SMS channel in Avaya Oceana® is true?

  A. Messaging Service snap-in interfaces independently to model SMS messages as live chat.

  B. Messaging Service snap-in interfaces with the Customer Controller Snap-in to allow modeling of SMS interactions as live chat.

  C. Messaging Service snap-in interfaces with the Customer Controller Snap-in to allow modeling of SMS interactions as live SMS.

  D. Messaging Service snap-in interfaces with the Email Snap-in to allow modeling of SMS interactions as email.

  Correct Answer: B

  Reference: https://slideplayer.com/slide/12076065/

• Question 34:

  After successfully deploying the Email Workflow in the Engagement Designer, where can the customer confirm if the Email Workflow is installed or not?

  A. In the Avaya Breeze CLI under folder /opt/Avaya

  B. In the SMGR Web Administration under Avaya Breeze Services

  C. In the ED Designer Console under Workflows

  D. In the ED Administration Console under Workflows

  Correct Answer: C

• Question 35:

  Which three tasks are required for the deployment and routing of email in Avaya Oceana? (Choose three.)

  A. Deploy ED Chat Flow

  B. Configure email servers

  C. Deploy ED Email Flow

  D. Deploy the email service snap-in.

  E. Provide agent with third party email inbox.

  Correct Answer: BCD

• Question 36:

  While integrating Email Channel with an Avaya Oceana® solution, which two configuration items are required? (Choose two.)

  A. Email Route Point

  B. Email Provider

  C. Email Skill

  D. Sender Email Address

  E. Location

  Correct Answer: AB

• Question 37:

  While working on Email Channel Configurations in Avaya Oceana® where can you enable the Agent Initiated Email feature for Agents?

  A. Email > Recipient Address > Edit Mail box > check the Agent Initiated Email check box

  B. Email > Rule Groups > Edit Default Rule > check the Agent Initiated Email check box

  C. Email > System Rules > Edit Default Rule > check the Agent Initiated Email check box

  D. Email > Sender Groups > Edit Mail box> check the Agent Initiated Email check box

  Correct Answer: D

• Question 38:

  For Omnichannel configuration in Avaya Control Manager (ACM), which IP address or FQDN and Default Port number are used?

  A. Avaya Common Cluster IP or FQDN; Default Port 57772

  B. Avaya Control Manager IP or FQDN; Default Port 57773

  C. Omnichannel Windows Server IP or FQDN; Default Port 57772

  D. OCP Cluster IP or FQDN; Default Port 57773

  Correct Answer: C

  Reference: https://www.google.com/url? sa=tandrct=jandq=andesrc=sandsource=webandcd=1andcad=rjaanduact=8andved=2ahUKEwj69ef1qvfgAhU08KYKHdaQC 14QFjAAegQICBACandurl=https%3A%2F%2Fsupport.avaya.com%2Fcss%2FP8%2Fdocuments % 2F101041347andusg=AOvVaw3TaxAGJOnPXVWtYvd4IemW

• Question 39:

  Which two statements about an IP address assignment of Breeze™ Nodes are true? (Choose two.)

  A. Each Breeze Node requires three IP addresses.

  B. Clusters with more than one Node require an additional IP -Cluster IP.

  C. Each Breeze Node requires two IP addresses.

  D. Each Breeze Node requires one IP Address.

  E. Clusters with more than one Node do not require a 3rd IP -Cluster IP.

  Correct Answer: DE

• Question 40:

  Which two SVAR-ins are added automatically while assigning SVARs on Avaya BreezeTM Clusters in an Avaya Oceana® solution? (Choose two.)

  A. UCMService

  B. EventingConnector

  C. OceanaMonitorService

  D. AuthorizationService

  E. CallEventControl

  Correct Answer: BE

  Reference: https://downloads.avaya.com/css/P8/documents/101051566