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Mac Service Certification

Exam Details

  • Exam Code
    :9L0-012
  • Exam Name
    :Mac Service Certification
  • Certification
    :Apple Certifications
  • Vendor
    :Apple
  • Total Questions
    :100 Q&As
  • Last Updated
    :Mar 25, 2025

Apple Apple Certifications 9L0-012 Questions & Answers

  • Question 51:

    How often should the ESD mat be cleaned?

    A. Once a year

    B. Once a week

    C. Once a month

    D. Every few years

  • Question 52:

    Which of the following tools is a quick system-level diagnostic test used to verify module presence and sensor readings?

    A. Apple Service Diagnostic (ASD)

    B. Notebook Adapter Diagnostic (NAD)

    C. Mac Resource Inspector (MRI)

    D. Cooling System Diagnostic (CSD)

  • Question 53:

    If an issue is in the Hardware problem space, which of the following should be removed from the Apple product to further isolate the issue?

    A. All third party equipment

    B. Any third party applications

    C. Any third party extensions

    D. Any third party frameworks

  • Question 54:

    Which of the following parts must be removed prior to replacing the left speaker of the MacBook Air (11inch, Mid 2013)? SELECT THREE.

    A. Right speaker

    B. Bottom case

    C. Battery

    D. Logic board

    E. I/O Flex cable

    F. Display clamshell

    G. Input device (IPD) flex cable

  • Question 55:

    Which of the following parts are built into the top case of MacBook Air (Mid 2013) model computers? SELECT TWO.

    A. Keyboard

    B. Trackpad

    C. Microphone

    D. Battery

    E. LVDS cable

  • Question 56:

    Which of the following Mac Pro (Late 2013) parts has a slot for flash storage?

    A. Interposer

    B. Daughterboard

    C. Graphics Board A

    D. Graphics Board B

  • Question 57:

    Isabelle purchased an AirPort Time Capsule and has questions about where to locate the device in her home. Which of the following is the correct recommendation?

    A. Lay the Time Capsule on its side inside a cabinet.

    B. Place the Time Capsule on top of a metal cabinet or shelf.

    C. Place the Time Capsule as close to a wall or large furniture as possible.

    D. Place Time Capsule in an open area where there are few obstructions.

  • Question 58:

    Which of the following software tools can detect malfunctioning thermal sensors on MacBook Air (Mid 2013) models? SELECT TWO

    A. System Information

    B. Apple Service Toolkit (AST)

    C. Apple Service Diagnostics (ASD)

    D. Thermal Sensor Diagnostics (TD)

    E. Thermal Service Diagnostics (TSD)

  • Question 59:

    Which two components inside an iMac are energized if the computer is plugged in, even when the computer is turned off? SELECT TWO.

    A. Logic board

    B. Hard drive

    C. Memory

    D. Speakers

    E. Power supply

    F. LCD

  • Question 60:

    Which Mac mini listed below can use a USB 3devices at full speed?

    A. Mac mini Server (Mid 2010)

    B. Mac mini (Mid 2010)

    C. Mac mini (Mid 2011)

    D. Mac mini (Late 2012)

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