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Mac Service Certification

Exam Details

  • Exam Code
    :9L0-012
  • Exam Name
    :Mac Service Certification
  • Certification
    :Apple Certifications
  • Vendor
    :Apple
  • Total Questions
    :100 Q&As
  • Last Updated
    :Mar 25, 2025

Apple Apple Certifications 9L0-012 Questions & Answers

  • Question 71:

    Which Mac Book Pro listed below can use USB 3 devices at full speed?

    A. MacBook Pro (13-inch, Mid 2012)

    B. MacBook Pro (13-inch, Late 2011)

    C. MacBook Pro (15-inch, Late 2011)

    D. MacBook Pro (17-inch, Late 2011)

  • Question 72:

    Linda states that the fans on her MacBook Pro are intermittently noisy. Which is the best component of AST to further isolate the issue?

    A. TPT

    B. IPT

    C. CSD

    D. VST

  • Question 73:

    Which of the following components should be removed when testing a Mac Pro (Mid 2012) in minimal configuration?

    A. Power supply

    B. Backplane board

    C. Front panel board

    D. Power supply cable

  • Question 74:

    What component should be investigated if a MacBook Air (13-inch, Mid 2012) sends video to an external display but not to the internal?

    A. Display Module

    B. Logic board

    C. I/O flex cable

    D. I/O board

  • Question 75:

    If the glass panel on an iMac or Thunderbolt Display is broken and still attached to the rear housing, with what will you secure the broken display?

    A. Glue

    B. Very High Bond (VHB) adhesive

    C. Packing tape

    D. Thermal compound

    E. Painters tape

  • Question 76:

    Identify the memory module technology used by the MacBook Air (11-inch, Mid 2013) and MacBook Air (13-inch, Mid 2013).

    A. DDR3L

    B. LPDDR3

    C. DDRPC3

    D. PLDDR3

  • Question 77:

    Before leaving your bench to take a logic board to a storage place, where should you place the logic board?

    A. On top of an ESD shielding bag

    B. Inside an ESD shielding bag

    C. Inside a cardboard box

    D. On a metal table

  • Question 78:

    Examine the image.

    Why is it important to remove the two depicted screws when replacing the hard drive in a MacBook Pro (15-inch, Mid 2012)?

    A. You cannot remove the connector on the hard drive if you do not remove these screws.

    B. You cannot remove the battery cable with these screws installed.

    C. You will prevent strain on the hard drive flex cable by removing them.

    D. You will damage the logic board if you do not remove these screws.

  • Question 79:

    What is the maximum amount of memory that is supported in a dual-processor Mac Pro (Mid 2012)?

    A. 64 GB

    B. 32GB

    C. 16 GB

    D. 8 GB

  • Question 80:

    Which THREE of the following items are appropriate to use for ESD prevention?

    A. Metal work surface

    B. Power supply discharge tool

    C. Grounded work mat

    D. Wrist strap and cord

    E. Wireless wrist strap

    F. Static-shielding bags

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