The sales operations team at Universal Containers purchased a list of shipping companies they would like to be imported into the Salesforce org using the Data Import Wizard. Some companies on the list may already be customers. Which fields should the administrator use to prevent duplicates when importing these Account records?
A. Owner name and Account Name.
B. Account name and Created Date.
C. Account name and Account Site.
D. Account Name and Billing Address.
Users have noticed that when they click on a report In a dashboard to view the report details, the values In the report are different from the values displayed on the dashboard. What are the two reasons this is likely to occur? Choose 2 answers
A. The dashboard needs to be refreshed.
B. The report needs to be refreshed.
C. The current user does not have access to the report folder.
D. The running dashboard user and viewer have different permissions.
The client services and customer support teams share the same profile but have different permission sets. The custom object Retention related list needs to be restricted to the client services team on the Lightning record page layout. What should the administrator use to fulfill this request?
A. Record Type Assignment
B. Page Layout Assignment
C. Sharing Settings
D. Component Visibility
At Cloud Kicks, new public articles must be approved before publishing. Users are asked to click to the submit for approval button to begin the process but sometimes the user forgets. How should an administrator automate submission so al new public articles will enter the approval process?
A. Default the Submit for Approval button
B. Update initial Actions
C. Use Process Builder
D. Create a new record type and page layout
Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team. How should the administrator leverage Salesforce to help the team collaborate?
A. Add Activity History to document tasks.
B. Create a Chatter Private Group.
C. Configure a Chatter Public Group.
D. Use Quick Actions to log communication.
Universal Containers frequently uses Case escalations and wants the ability to track any Cases that has been escalated. The administrator has found that when any escalated Cases are closed, the escalated check automatically unchecks. What two actions should the administrator configure to meet this requirement?
A. Use a Process statuses in Case Status field in support settings.
B. Select show closed statuses in Case status field in support settings.
C. Modify the time criteria in the escalation rule.
D. Create a custom checkbox field called Has_Been_Excalated_c
An administrator at Cloud Kicks has a flow In production that is supposed to emit new words. However, no new records are being created. What could the issue be?
A. The flow is Inactive.
B. The flow Is read only.
C. The flow trigger is missing.
D. The flow url Is deactivated.
Cloud Kicks has a custom object called Shipments. The company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain. What type of relationship should the administrator make between Shipments and Accounts?
A. Shipments should have a lookup to Account.
B. Shipments should have a master detail to Accounts.
C. Accounts should have a master detail to Shipments.
D. Accounts should have a lookup to Shipments.
Which two capabilities are considerations when marking a field as required In Object Manager? Choose 2 answers
A. The field Is added to every page layout on that object.
B. The field Is universally required to save a record on that object.
C. The field Is optional when saving records via web-to-lead and web-to-case.
D. The field Is not required to save records via the API on that object.
Universal Containers has a new data requirement that all Account records must have a value in the type field. The administrator has been asked to provide automation to ensure that this data requirement is met. What should an administrator consider when designing an automation solution?
A. All Account record types include type values.
B. The type field must be included on all page layouts.
C. There are fewer than 1 million Account records.
D. Existing records will NOT be automatically updated.
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