Salesforce Salesforce Certifications ADM-201 Questions & Answers

• Question 171:

  The VP of Sales is using Collaborative Forecasting to track sales rep quote attainment. The VP wants to be notified when sales reps move the Opportunity Stage backward In the sales process. Multiple Books Which feature should the System Administrator use?

  A. Field History Tracking report

  B. Workflow rule

  C. Validation Rule

  D. Big Deal Alert

  Correct Answer: B

• Question 172:

  An Administrator has been asked to give all users in the Marketing User profile the View All permission for Campaigns. In which two ways can this be accomplished? Choose 2 answers

  A. Assign a permission set to all users.

  B. Assign all users to a custom profile.

  C. Enable the Marketing User checkbox.

  D. Modify the Marketing User profile.

  Correct Answer: AD

• Question 173:

  Universal Containers has activated Web -to -Case on their corporate website. IT configured Auto - Response to thank the customer for logging the case and activated Assignment Rules based on the state (USA) in which the customer resides. Case ownership is therefore determined and routed to the corresponding queue - North, South, East, or West. Customer Cases that do not meet the existing criteria should be assigned to Queue - World. Which solution will satisfy this requirement?

  A. In Case Support Settings, change Default Case Owner to Queue - World.

  B. Using a Trigger, change the owner of Cases outside the US to Queue - World.

  C. Using a Workflow Rule, change the owner of new Cases outside the US to Queue - World.

  D. In an Active Case Flow, change the name of the Queue to World.

  Correct Answer: A

• Question 174:

  A sales manager at Universal Containers wants to rename and delete dashboards in the California Dashboards Folder. How should a System Administrator accomplish this? Choose 1 answers

  A. Go to the California Sales Dashboards Folder, Share, and choose View access for the Sales Manager. Calculator

  B. Go to the California Sales Dashboards Folder, Share, and choose View access for the Sales Manager's Profile.

  C. Go to the California Sales Dashboards Folder, Share, and choose Edit access for the Sales Manager.

  D. Go to the California Sales Dashboards Folder, Share, and choose Manage access for the Sales Manager.

  Correct Answer: D

• Question 175:

  Universal Containers wants to ensure that High Priority cases get responded to in at least 4 hours or wants them escalated to a Queue called "High Priority Queue." How should an Administrator configure the Case management process to implement this requirement?

  A. Create an Assignment Rule to assign all Cases where Status = High to the High Priority Queue.

  B. Create an Escalation Rule to assign all Cases where Status = High to the High Priority Queue based on the last modification time and set the Age Over to 4 (Hours).

  C. Create a Case Milestone to assign all Cases where Status = High to the High Priority Queue based on the last modification time and set the Age Over to 4 (Hours).

  D. Create an Escalation Rule to assign all Cases where Status = High to the High Priority Queue based on when the Pencil and Paper case is created.

  Correct Answer: B

• Question 176:

  Which three settings are controlled by a users profile? Choose 3 answers

  A. Locale settings

  B. Field -level security

  C. a Record type assignment

  D. Feature license assignment

  E. Assigned apps

  Correct Answer: BCE

• Question 177:

  A series of new report folders has been created. Which set of folder sharing options are available in Salesforce Classic to assign these new folders to the appropriate Salesforce users?

  A. Managers, Profiles, Public Groups, Roles, and Role and Subordinates

  B. Profiles, Roles, and Role and Subordinates

  C. Users, Managers, Public Groups, Roles, and Role and Subordinates

  D. Users, Public Groups, Roles, and Role and Subordinates

  Correct Answer: D

• Question 178:

  Customers are requesting custom colored containers, which are not currently part of the standard inventory. Management has decided to add custom coloring as an add-on item in Salesforce. Which action should the Administrator take to allow sales users to add custom coloring to the total Opportunity Sale?

  A. Add Custom Coloring as a new Product in a Pricebook.

  B. Add Custom Coloring as a new Product in an Order.

  C. Add a new field on the Opportunity labeled Custom Coloring.

  D. Make a new custom object related to Opportunities for Custom Coloring

  Correct Answer: C

• Question 179:

  A Lightning for Outlook layout can be assigned to which two options? Choose 2 answers

  A. Profile

  B. Team

  C. User

  D. Role

  Correct Answer: AC

• Question 180:

  Sales reps are supposed to create a record on a child object of Opportunities called Survey Request when an Opportunity is moved to Closed Won. The VP of Sales Operations has indicated that this doesn't always happen or the rep doesn't

  populate all fields correctly. The system administrator has been asked to remove permissions from Sales to create these records and automate record creation.

  Which tool should be used?

  A. Workflow

  B. Approvals

  C. Visual Flow

  D. Process Builder

  Correct Answer: C