A new custom object called Manufacturers has been created for Universal Containers. Where should a System Administrator adjust how the object appears when it is found in the global search?
A. Global Search, Manufacturers, and Global Search Layouts
B. Object Manager, Manufacturers, and Page Layouts
C. Global Search, Manufacturers, and Search Layouts
D. Object Manager, Manufacturers, and Search Layouts
Ursa Major
Solar sales team needs a simple method for allowing their team members to see when they are taking time off. An administrator needs fulfil this request as quickly as possible.
What should the administrator do?
A. use Process Builder to add the user's Time Off dates to the department calendar
B. Ensure that Outlook Sync with Salesforce is enabled.
C. Create a workflow rule to send an email alert about the user's Time Off dates.
D. In Chatter, enable the "Out of Office Message" functionality.
Ursa Major Solar is setting up case assignment rules.
What are two places where the cases can be assigned? Choose 2 answers
A. User
B. Profile
C. Queue
D. Contact
A Salesforce user at Universal Containers has been deactivated. What will happen to the records the user owns in Salesforce?
A. All records are automatically assigned to another user.
B. All records are automatically deleted.
C. All records are assigned to the deactivated user until reassigned.
D. All records are automatically assigned to the Administrator.
Which two types of record access should an administrator grant through sharing rules? Choose 2 answers
A. Read/Write/Delete
B. Read/Write
C. Read Only
D. E Read/Write/Transfer
What does campaign Influence allow a user to do?
A. Report on the campaigns that have contributed to an opportunity.
B. View the entire campaign hierarchy.
C. Adjust the percentage of influence each campaign has on an opportunity.
D. Summarize campaign member statistics on a campaign.
A system administrator wants to ensure that unique data is always input into a specific field.
Which two field properties should be configured?
Choose 2 answers
A. Required
B. Unique
C. Default value
D. Data Type
Ursa Major Solar is a Canadian company that has the following set up in Salesforce:
1.
They have activated Web-to-Case on their corporate website.
2.
Auto-Response is configured so that customers are thanked for logging the case and activated Assignment Rules based on the province (CANADA) in which the customer resides.
3.
Case ownership is therefore determined and routed to the corresponding queue - North, South, East, or West.
4.
Customer Cases that do NOT meet the existing criteria need to be assigned to Queue - World.
Which solution will satisfy this requirement?
A. In Case Support Settings, change Default Case Owner to Queue - World.
B. In an Active Case Flow, change the name of the Queue to World.
C. Using a Workflow Rule, change the owner of new Cases outside CANADA to Queue - World.
D. Using a Trigger, change the owner of Cases outside CANADA to Queue - World.
Universal Containers uses a Private data access model for Cases. Support agents own cases and occasionally product specialists need access to cases in their product line. Which two actions will result in the needed access? Choose 2 answers
A. Case owners configure pre -defined case teams.
B. A case escalation rule assigns ownership to product specialists.
C. Administrators configure pre -defined case teams and assignment rules.
D. Case owners manually add product specialists to ad hoc case teams.
Which two statements about products and price books are true? Choose 2 answers
A. Price books that contain assets cannot contain products.
B. Products without a price are automatically added to the standard price book.
C. The standard and list price for a product can be listed in multiple currencies.
D. A product can have a different list price in different price books.
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