Salesforce Salesforce Certifications ADM-201 Questions & Answers

• Question 81:

  Universal Containers has two business groups, Products and Services. Both groups will be using opportunities to track deals, but different fields are required by each group. In which two ways should an administrator meet this requirement? Choose 2 answers

  A. Create two record types.

  B. Create two permission sets.

  C. Create two page layouts.

  D. Create two lead processes.

  Correct Answer: AC

• Question 82:

  Sales Rep A shared a pricing guide from a Content library with Sales Rep B. Sales Rep B reports that the pricing guide is unavailable. How should an administrator troubleshoot this issue?

  A. Review the member settings

  B. Review the tagging rules

  C. Review the search results

  D. Review the publication date

  Correct Answer: D

• Question 83:

  Users at Ursa Major Solar are trying to create Opportunities.

  When populating a custom picklist field, the users receive errors. Additionally, when the users select either of the two values in the picklist, they receive different error messages above the field and are unable to save the Opportunities.

  Why is this error likely occurring?

  A. The two picklist values are unavailable to the Record Type.

  B. The users don't have access to the picklist field.

  C. The picklist field has contradicting validation rules.

  D. The users don't have access to the Large Enterprise Record Type.

  Correct Answer: C

• Question 84:

  Which two dashboard components display data from the summary rows of a report? Choose 2 answers

  A. Chart

  B. Table

  C. Metric

  D. Gauge

  Correct Answer: AB

• Question 85:

  The Support Manager wants to send an automatic email to the Case Contact when a case is closed. Which automation tool can the administrator use?

  A. Validation Rule

  B. Case Auto-Response Rule

  C. Sharing Rule

  D. Workflow Rule

  Correct Answer: D

• Question 86:

  The sales manager at Universal Containers wants three users to have read and edit access to campaigns. How should the administrator fulfill this requirement?

  A. Clone the sales user profile and set up read and edit access for campaigns.

  B. Add read and edit access for campaigns to the sales user profile.

  C. Assign users to an administrator profile to provide full access.

  D. Create a permission set with read and edit access for campaigns.

  Correct Answer: D

• Question 87:

  Sales Rep A and Sales Rep B view an Account report for All Accounts without any filters. The company uses a private sharing model. Each rep sees a different number of results.

  What is the explanation for the discrepancy in the reports?

  A. Sales Rep B needs to be assigned to the Sales Rep queue.

  B. Sales Rep B needs to be assigned to the Sales Rep role.

  C. Sales Rep B needs to be assigned to the Sales Rep profile.

  D. Sales Rep B needs to be assigned to the Sales Rep permission set.

  Correct Answer: A

• Question 88:

  Sales executives at Ursa Major Solar (USM) frequently schedule virtual and remote meetings with key customer stakeholders.

  USM wants to track activities for this meeting category to clearly display customer meetings in the account, contact, or opportunity page layouts, as well as adding this data to reports.

  What should the administrator do to meet this goal?

  A. Inform the user to manual) enter the meeting details in the account comments.

  B. Add a new value to the type field on tasks used for accounts, contacts, and opportunities.

  C. Add a new value to the type field on accounts, contacts, and opportunities.

  D. Inform the user to manually enter the meeting details in the description field on accounts, contacts, and opportunities.

  Correct Answer: B

• Question 89:

  Ursa Major Solar wants to use the Salesforce approval process. What are two characteristics that make a sales process a good fit for the Salesforce approval process? Choose 2 answers

  A. The approval manager is randomly assigned from a public group of managers, and there is a second approval by the Sales VP.

  B. There are approvals for all Opportunities by a Sales VP where a Sales VP is allowed to delegate their approval to someone else.

  C. The first level approval can be denied and automatically routed to the Sales VP for final approval.

  D. There is an approval to a queue member for all Opportunities and an additional approval by a Sales VP for Opportunities over a certain amount.

  Correct Answer: CD

• Question 90:

  Which object must be related in order to create an opportunity record?

  A. Lead

  B. Account

  C. Contact

  D. Quote

  Correct Answer: D