A consultant analyzing Certkiller 's document imaging requirement discover that there appears to be a
number of concerns from users about changing to a new system. Which of the following is the best way to address such concerns?
A. Ask the project leader or company management to deal with the situation.
B. Emphasize that it has been a management decision to change to the newer system
C. Consider end-users' concerns and determine whether they can be met through education or changes in the solution.
D. Implement the changes provided that the management/project leader agrees with the recommendation for the newer system.
Certkiller needs to send scanned forms to various remote offices. They receive and scan 100 forms a day.
Approximately how long would it take to transmit 100 50KB images using a 56Kbps modem assuming a 10% throughput reduction for overhead?
A. 8 minutes
B. 13 minutes
C. 18 minutes
D. 26 minutes
Certkiller has requested a document imaging solution, and a consultant has completed interviews with the
project leader and key personnel during the analysis of the Certkiller 's document imaging requirements.
Which of the following is the next logical step for the consultant to take?
A. Recommend a solution.
B. Create a summary report
C. Identify possible solutions
D. Map the final document flow.
Which of the following is the most effective way of assessing employees' skill levels?
A. Evaluate job performance.
B. Consider the length of time with the company
C. Review results of job-specific test scenarios.
D. Assess results of examinations with true/false questions
What do "Star", "Bus", and "Ring" refer to?
A. Network protocols
B. Network topologies
C. Storage configurations
A project timeline should take into account all of the following EXCEPT:
A. quarterly quota goals.
B. customer resources availability.
C. hardware ship dates.
D. implementation resource availability.
When designing the input environment for the proposed Document Management System (DMS), which of the following MUST be considered?
A. Index fields
B. Postscript (PS)
C. Type of printers
D. Storage media
Certkiller is scanning images over the network. What effect would increasing the scan resolution have?
A. A decrease in document quality.
B. An increase in image size.
C. An increase in scanning speed
D. An increase in network performance
A client receives a minimum of 1,000 daily incoming documents. All daily incoming documents must be in the system by close of business on the day received. Presently, there is no imaging solution. In the discovery phase of this project the consultant determines that the client has two staff members that will be scanning these incoming documents. The client is considering including eleven indexes on each document. Which of the following is the BEST method?
A. No index is needed. The OCR text search will allow the documents to be searched and retrieved.
B. Have the imaging staff apply the eleven indexes on each document so client may be assured of successful searches. However, daily incoming will be limited to 700 completed images daily.
C. Recommend that the client use two to four index fields on each document to keep labor costs down, scan all daily incoming documents, and still be able to retrieve any document.
D. Include eleven index fields and hire one additional staff member to assist in scanning and indexing. Daily incoming documents will be completed by the end of the work day.
A company hires a consultant to document and automate existing operational processes. The project sponsor indicates that the company intends to keep staffing levels constant as a result of the effort and to promote the best people from operations and train them to be internal auditors. During requirements gathering, most employees decline to help the consultant. Which of the following should the consultant do?
A. Meet with the employees to address their concerns
B. Request that the project sponsor require the employees to assist
C. Write a memorandum and distribute it to the employees
D. Work with the project sponsor to address their concerns
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