A project was delivered in a foreign country for a big customer, but there are a lot of complaints about the way the functionality was implemented. Now there is a new project to fix the defects of the first one.
What strategy should be used to deliver it successfully?
A. Talk with the old project manager to learn about the problems they encountered and the lessons learned.
B. Suggest organizing a meeting in order to analyze the situation and work to find a strategy.
C. Analyze all defects and change requests carefully to understand their root causes and act accordingly.
D. Suggest an iterative approach including timely engagement of all key stakeholders and hold regular review meetings.
A project team member expresses frustration about the length of time it takes to make decisions for a complex project. Approvals needs to happen at many levels in the company.
What should the team lead do to improve decision quality and reduce the time required to make decisions?
A. Make sure the project owner is fully embedded into the project team so that they are readily available to make quick decisions.
B. Establish collaborative behaviors among all members of the organization through a group decision-making process.
C. Ensure all decisions are routed as quickly as possible to the project sponsor and have the rules of engagement visibly posted.
D. Reduce the number of required approvals and expand the decision-control limits to the scrum master.
An agile practitioner notices that a project is increasing open defect counts after every subsequent iteration. What should the agile practitioner do?
A. Create an issue on the backlog to investigate the root cause and assign a team resource to resolve the issue immediately.
B. Request increased velocity from the development team to clear off some defects and stay on track with the current iteration's work.
C. Ask the team to determine how to adapt to this increase in the next retrospective.
D. Stop work on in-progress user stories to clear defects from the product owner and increase velocity on defect resolution.
The product owner working on an agile software development project has brought all the Scrum team members together for the first sprint planning meeting. The team has read the user stories and has provided estimates to complete these user stories. The product owner plans to empower the team to get the work done.
What is this an example of?
A. Emotional intelligence
B. Two-way communication
C. Bipartisan agreement
D. Reciprocal communication
A customer has difficulty explaining how the highest priority feature will work. What should the agile project manager do?
A. Create a time-boxed spike story to reduce the technical risk of the feature.
B. Commence an iteration 0 for the customer and the team to investigate the feature.
C. Facilitate the decomposition of the feature epic into more manageable user stories.
D. Facilitate a just-in-time exploration of the functionality by the customer and the team.
Several team members have complained to senior management about their scrum master's processes. What should the scrum master do to address the team's process concerns?
A. Include senior management in the process decisions.
B. Communicate the processes and expectations to the team.
C. Conduct retrospectives at the end of every sprint.
D. Include process feedback in the next sprint planning session.
New stakeholders are joining a project team where the agile coach will educate them about their roles and responsibilities. How should the stakeholders ensure their objectives are met by product delivery?
A. Provide feedback for completed user stories.
B. Define how the features will be implemented.
C. Tell the team which features to include in the backlog.
D. Write acceptance criteria for the user stories.
An organization wants to execute a corporate website redesign project using Scrum. There is an experienced pool of agile team members from a previous project, as well as a pool of available internal team members with some Scrum background.
What should be considered when selecting the team?
A. Review any reports of conflict between each of the team members over the last two years, and select only those with a track record of working well together.
B. Ensure there is a balanced mix of people who are experts and members with broad experience based on the work to be performed and determine training needs.
C. Ensure that none of the team members are geographically dispersed so that all team members can be colocated.
D. Review each team member's contributions to the velocity of their previous projects and select the highest performers.
During a review close to a product release, the customer spotted several features that will need to be changed. What caused this to happen?
A. Reduced or improper customer collaboration.
B. Reduced or improper product knowledge by the development team.
C. Reduced or improper release planning.
D. Reduced or improper product specification.
Some members of an agile project team work remotely, so it is difficult to have regular face-to-face backlog grooming sessions. How should the agile practitioner ensure that the team is able to reduce miscommunication and rework in this environment?
A. Understand the physical and virtual communication needs of the team and plan agile events based on the majority of the team members' needs.
B. Escalate with senior management and ensure that everyone on the project team is physically colocated for all planned agile events.
C. Invest in technology-collaboration tools to enable effective communication and ensure a common understanding of the scope, issues, and solutions.
D. Recognize the different communication styles of the stakeholders and take a vote on the best approach that will work for the team.
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