CompTIA CompTIA Certifications TK0-201 Questions & Answers

• Question 101:

  Which of the following should a virtual trainer do during a synchronous training session if students report excessive noise?

  A. Have the students turn their speaker volume down to reduce the noise level

  B. Ensure all students have muted their microphones except when speaking in the session

  C. Ensure that they are using a dedicated Internet connection for the training session

  D. Increase the volume level for their microphone to enhance their lecture

  Correct Answer: B

• Question 102:

  A sales trainer must distinguish and illustrate the advantages the training client's brand of equipment offers over a competitive brand's paper path. In the absence of the competitive machine, which of the following will BEST convey the importance of this key advantage to the learners?

  A. Devising a role play where the salespeople practice delivering a script, explaining the advantage to a machine operator

  B. Inserting a video of the chief engineer discussing how working around a patent issue led to developing this key advantage

  C. Demonstrating how to clear a paper misfeed from the client's brand of equipment and acting out the same process for the competitor's equipment

  D. Developing an accelerated learning type of exercise, teaching the representatives to draw the paper path of the training client's brands

  Correct Answer: C

• Question 103:

  An advantage of using the closed question type over the open question type is that:

  A. the open question type is more difficult to write.

  B. the closed question type is more conducive to online environments.

  C. the closed question type does not require perfect grammar.

  D. the closed question type will illicit a short response.

  Correct Answer: D

• Question 104:

  When beginning a training session the trainer should:

  A. make any copies of reference guides for students.

  B. open in a positive way, using humor or positive outcomes.

  C. locate additional training materials to enforce objectives.

  D. inspect all the training equipment and supplies.

  Correct Answer: B

• Question 105:

  A trainer in a virtual class wants to ensure students can learn from the other learners in the class. Which of the following methods should the trainer use?

  A. Post a discussion on a relevant topic.

  B. Open private chat windows during the lecture.

  C. Assign a paper about student experiences.

  D. Share student's personal email addresses.

  Correct Answer: A

• Question 106:

  At the start of the second day of a two-day class, the BEST way to begin the session is to:

  A. ask participants what they did the previous evening.

  B. move right into day two material since there is still a good deal to cover.

  C. ask participants to share a learning concept from the previous day.

  D. summarize the key points for today's presentation.

  Correct Answer: C

• Question 107:

  The same student is responding to each question with a raised hand. The instructor is pleased about the student's motivation but wants to give other students who have raised hands a chance to respond. Which of the following is the BEST action for the instructor to take?

  A. Call on various students with raised hands to ensure all are participating.

  B. Call on the student more than others to sustain the student's motivation.

  C. Privately speak to the student to see if a higher-level class is more appropriate.

  D. In private, explain why the student is not being called upon each time.

  Correct Answer: A

• Question 108:

  An organization clearly states they want a high success rate after employees have completed a training course. Which of the following are the BEST methods to facilitate this requirement? (Select TWO).

  A. Present a copy of the pre-test results to the organization.

  B. Prepare a written report on student progress halfway through the course.

  C. Conduct periodic evaluations of students throughout the course.

  D. Present the results of the final test to the organization.

  E. Report the failures to the organization at the end of the course.

  Correct Answer: BC

• Question 109:

  An instructor is teaching a virtual training course synchronously. During the class, a couple of learners have questions that are unrelated to the topic being discussed. Which of the following is the BEST way for the instructor to address the issue?

  A. Use private chat to inform the learners that the question is unrelated

  B. Answer the questions

  C. Tell the learners to email their questions

  D. Ask one of the other learners to answer the question

  Correct Answer: A

• Question 110:

  At the beginning of a course, the trainer is aware that a nearby natural disaster may have personal impact on several learners. Which of the following should the trainer do to begin the class in a positive manner?

  A. Postpone the course until learners attention can be on the material.

  B. Acknowledge the event and accommodate learners.

  C. Open the course with a joke to alleviate any tension in the room.

  D. Begin the course and move directly into the material.

  Correct Answer: B