Which of the following BEST explains why a trainer needs to evaluate student performance?
A. To determine improvements that need to be made
B. To provide intrinsic motivation to the students through grades
C. To gauge the amount of training that occurred over the course
D. To measure the amount of learner participation throughout the course
The MAIN reason for conducting end-of-course assessments is to:
A. Recognize the learner with the highest exam percentage.
B. Determine which learners will retake the training.
C. Assess the needs of the organization.
D. Compare learner achievement to course objectives.
Which of the following would be an example of setting up a proper learning environment?
A. Ask students to sit according to age when entering the room
B. Place students who have previously attended classes in the back of the room
C. Have experienced users in the front of the room
D. Remove assigned seating in the setup
Why would it be important to rotate learners into different groups when performing group activities?
A. To encourage all learners to get to know each other and build rapport.
B. To slow down the pace of the class when there is limited content.
C. To allow the trainer to see which learners work best with each other to create a group of the best students.
D. To allow learning without building self-confidence.
A trainer has just completed instruction on a seven-step process. The trainer tells a real- world story to the class and then asks the learners to identify which step of the process was used in that story. The trainer was effectivelyattempting to:
A. Identify a hidden eighth step.
B. Use listening techniques to understand learner questions.
C. Manage course flow.
D. Lead learners from recall to application.
After covering a topic, a trainer asks, "What is the third step of the process?" The trainer waits a few seconds and then asks a particular learner to answer the question. This particular approach is an example of which of the following types of questions?
A. Overhead-direct question
B. Open question
C. Direct question
D. Overhead question
After teaching a class, a trainer needs to address the fact that an entire domain of material is missing from the course. Which of the following should the trainer do?
A. Discuss with the contact about an additional class session to cover the missing material.
B. Contact the course developer and report the missing topics, providing suggestions where appropriate.
C. Purchase material from a different vendor for future classes on the subject.
D. Create material for the missing topics and send it on to the course developer for inclusion in future versions.
On several end-of-course evaluations, a trainer noticed that participants stated that the pace of the course was too slow. Which of the following actions should the trainer take?
A. Adjust the pace of the training and check periodically with the participants to see if further adjustments need to be made.
B. Set expectations for the training at the beginning so the participants will know what pace to expect.
C. Continue the training as delivered because the leader's guide was followed and that is what was most important.
D. Test participants at the beginning of the course and exempt anyone who makes a predetermined score.
Which of the following are the BEST ways for an instructor to assess learning? (Select TWO).
A. Summarize the objectives
B. Post-survey on the course
C. Pre-course exam
D. Written exam
E. Role playing
A contractor is conducting training for a company. After arriving, the contractor realizes that the room assigned for training is missing a required element (e.g. projector, screen, etc.). The contractor is frustrated because the client was aware of the needed equipment in ample time. Which of the following is the FIRST course of action?
A. Cancel the training
B. Notify the appropriate people
C. Teach the course
D. Delay the training
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