During a class several learners are eager to learn a related skill that is useful on the job but is not in the curriculum. Which of the following is the BEST way to handle this request?
A. Ask the learners to request additional training so that this unrelated topic can be covered.
B. Explain to the learners that as time permits the skill may be covered.
C. Introduce the new skill topic once the current topic is completed.
D. Inform the learners that additional material cannot be covered during the class.
Throughout the delivery of a five day class the instructor noticed many improvements that need to be made to the course curriculum. Which of the following is the BEST course of action?
A. Wait for the updated curriculum from the regularly scheduled developer review.
B. Make revisions and changes to the existing materials and activities so the materials will be more effective for subsequent courses.
C. Report recommended revisions and changes to existing materials, and make suggestions for new programs and activities as appropriate.
D. Inform the developer each time an improvement needs to be made so the change can be implemented immediately
An instructor is delivering a live distance learning class and is informed that some of the learner's computers do not have sound cards. Which of the following should the instructor do in the future to ensure that the learners will have the ability to hear all lectures?
A. Make the class technology requirements available for the learners before the class.
B. Buy inexpensive sound cards and headphones and ship them to the learners' locations before the class starts.
C. Pre-write the speaking portion of the presentation. Use the chat function in the virtual classroom, copying and pasting in relevant sections as they are demonstrated on-screen.
D. Pre-record the speaking portions of the presentation and make them downloadable from the virtual classroom.
An instructor is preparing to deliver a hands-on lab course. The client provides material and asks the instructor to develop a method to determine the skill increase from the course. Which of the following should the instructor prepare?
A. A pre-class and post-class assessment
B. A verbal quiz to be given at the end of each course topic
C. A comprehensive lab that incorporates all of the skills taught in the course
D. A written exam to be given at the completion of the course
An instructor wants to begin their class in a positive manner. Which of the following would accomplish this?
A. Tell a lengthy story related to the importance of the class
B. Begin with a joke to create a relaxed environment
C. List every credential and acronym the instructor has for learner confidence
D. Let the learners know that the course is very challenging
An instructor is explaining a topic and realizes that the learners seem confused. Which of the following approaches would BEST clarify the topic?
A. Repeat the explanation of the topic.
B. Use a real-world reference.
C. Use humor to explain the topic.
D. Start asking the learners closed-ended questions about the topic.
An instructor is preparing to deliver a course in leadership effectiveness. One of the exercises causes a concern. The instructor has conducted this type of exercise before and it generally has poor results. The BEST option for the instructor is to:
A. Schedule a brief meeting with the development team to understand the purpose of the exercise.
B. Meet with the development team to provide feedback on past experiences,
C. Conduct the class and skip the exercise entirely.
D. Modify the exercise to one the instructor likes better.
A learner asks a question about material that has been thoroughly covered. The instructor believes that the learner generally understands the material. Which of the following would be the BEST action for the instructor to take?
A. Guide the learner to answering their own question.
B. Employ active listening and respond with a complete answer.
C. Request another learner answers the question.
D. Diagram the steps needed to answer the question
Which of the following BEST describes the advantages of open-ended questions?
A. It creates opportunities for learners to contribute to the discussion and apply course content.
B. It keeps all of the learners engaged and prepared to answer a question.
C. It is less likely that the learners will answer them incorrectly.
D. It enables a less knowledgeable instructor to question a class.
An instructor is being observed while teaching a virtual class with learners from different parts of the country. During the presentation the instructor uses a few colloquialisms. Which of the following is the BEST action for the observer to take?
A. Let the instructor keep on going because the training has to get done
B. Have the instructor explain the colloquialisms to the learner and go on
C. Have the instructor tell the learners to take a break and correct the instructor
D. Go to a private chat and explain to the instructor what they are doing wrong
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