ACME Enterprises wish to establish two Customer Communities one for their VIP Customers and another for all Customers. ACME enterprises do not require different functionality from each Community but rather wish to increase the level of personal interactions from staff in the VIP community.
How should the Administrator at ACME Enterprises configure access to the Community?
A. Sharing Rules
B. Permission Sets
C. Public Groups
D. Profiles
E. Chatter Groups
Universal Containers (UC) recently went live with its new Customer Community. UC has received cases stating that no customers have access to the Community. The customer users have the custom "UC Customer Community" profile assigned to them.
What is the final step the Administrator should take to ensure user membership to the Community?
A. Publish the Community using the Community Builder
B. Assign the "UC Customer Community" profile in administration
C. Use a permission set to give users access to the Community
D. Ensure the "send welcome email" checkbox is selected
Universal Containers creates a Community for their end users to access invoices. The invoice pages are mobile of responsive and utilize rich text styling for the amount totals in each column. Mobile access to these invoices is important. The API Enabled profile permission has been turned on to allow Salesforce mobile access to external users with Communities licenses.
Which characteristic of this Community will cause display problems when accessed from an Android mobile device?
A. 'API enabled' profile permission
B. Mobile responsiveness
C. Community URL access
D. Rich text styling
What are the two most efficient ways for a Salesforce Admin to accomplish this task?
Universal Containers is launching a Community to drive their channel sales. The requirements are as
follows:
Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect.
This integration does not exist today.
Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce
org.
External partner users must be able to configure the quote using the pricing and quoting tool from the
Community.
The pricing and quoting tool must support Community users. Universal Containers owns licenses for
Salesforce Connect.
A. Integrate the Back-Office Legacy System using custom code development.
B. Integrate the Back-Office Legacy System using Salesforce Connect.
C. Integrate the pricing and quoting tool by configuring external users to make it available in the Community.
D. Integrate the pricing and quoting tool by creating custom code to make it available in the Community.
Which three Salesforce editions/user license combinations allow external users to access a Community on Salesforce1? Choose 3 answers.
A. Performance Edition/Customer Community.
B. Professional Edition/Customer Community.
C. Database.com Edition/ Customer Community.
D. Unlimited Edition/Customer Community.
E. Enterprise Edition/Customer Community Plus.
Universal Containers needs to add their own logo to the Community login page. What is the most efficient way for the Salesforce Admin to accomplish this?
A. Upload the logo as an externally available Document and include it in the login page
B. Add the logo to the Login and Registration setup page in Community Management
C. Override the default Community login page to a custom login page with the logo
D. Use URL redirect to redirect users to a custom login page with the logo
Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:
Five active Communities Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container Mobile device: Apple iPhone (i0S)
What is the recommended method to ensure access of active Communities on a mobile device?
A. Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser
B. Access all Communities via Salesforce1 iOS app
C. Access four template -based Communities via mobile browser and Visualforce/Tab community via Salesforce1 mobile browser app
D. Access all Communities via mobile browser using the Community URL
It's been a long and exciting week of developing your new Customer Community, so exciting in fact you just removed the Administrator profile from the Selected Community Profiles and can no longer access the Community. What should you do next?
A. Create a case with Salesforce support
B. Disable the community and reactivate it as this automatically adds the Administrator Profile
C. Perform Community Membership updates using the API
D. Go into Setup >> Community Settings and Select >> Apply default access settings
Regional Containers wish to establish a Community for their Partner network. They have complex requirements and from sampling their Partner network there is no need to provide mobile capabilities. What type of community best suits Regional Containers needs?
A. Koa
B. Visual Force + Tabs
C. Kookaburra
D. Aloha
E. Napili
Universal Containers launched their Community built on the Napili template. They would like to update the Community with Live Agent support and additional menu option for Assets. What is the most efficient way for a Salesforce Admin to roll out the new features?
A. Deactivate the Community to make changes to the Community and reactivate with changes after testing in a Sandbox
B. Build a new Community with required features after testing in a Sandbox and deactivate the existing Community
C. Make changes to the existing Community after testing in a Sandbox and publish the Community when the changes are ready for customers.
D. Create new Community profiles with the modified features and assign them to customers when the Community is ready for customers.
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