Salesforce Salesforce Certifications HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Questions & Answers

• Question 161:

  Which three medication related FHIR resources are supported in the new data model of Health cloud? (Choose Three)

  A. Medical Administration

  B. Medication

  C. Dosage

  D. Medication Dispense

  E. Medical Request

  Correct Answer: BDE

  Explanation: FHIR V4 and HL7 V2 are two interoperability standards that are supported by Salesforce to facilitate the exchange of health data32. Option A is incorrect, because EDI ANSI X12 is a standard for exchanging business transactions, not health data. Option C is incorrect, because The Direct Standard is a standard for secure email communication, not health data. Option E is incorrect, because DICOM (Digital Imaging and Communications in Medicine) is a standard for storing and transmitting medical images, not health data.

• Question 162:

  When implementing Provider Search functionality, which two changes allow an external user to access search results? (Choose Two)

  A. Give the site user profile Read access to the Data Pipeline object.

  B. Give the site user profile Read access to the Care Provider Searchable Field object

  C. Create asharing rule on the Care Provider Searchable Field object to share with external users.

  D. Use Experience Builder to add the Provider Search component to a page on the site.

  Correct Answer: BD

  B is correct because giving the site user profile Read access to theCare Provider Searchable Field object is a change that allows an external user to access search results. The Care Provider Searchable Field object stores the searchable data for Provider Search, and users need to have Read access to this object and its fields to perform searches and view results. D is correct because using Experience Builder to add the Provider Search component to a page on the site is a change that allows an external user to access search results. The Provider Search component is a Lightning web component that enables users to search for providers by various criteria and view their details. Administrators can use Experience Builder to drag and drop the Provider Search component onto any page on their site. References: : Set Up Data for Provider Search : Let Site Users Search for Providers

• Question 163:

  A Payer Service Cloud org uses Accounts and contacts to model Health Insurance Members. While all teams within the organization Work with all members, only some teams require HC capabilities. What is the recommended best practice for modeling members in HC for this organization?

  A. Only groups needing HC capabilities need to use Person Accounts.

  B. Model as Person Accounts, whether theyare using HC capabilities or not.

  C. Account Record Types for existing members can remain as-is. Future members should be created as Person Accounts.

  D. Use the individual model with HC

  Correct Answer: B

  Explanation: According to the Health Cloud Implementation Guide, the recommended best practice for modeling members in Health Cloud for a payer service cloud org that uses accounts and contacts to model health insurance members is to model them as person accounts, whether they are using Health Cloud capabilities or not. Person accounts are a type of account that combines account and contact information in a single record. They are suitable for representing individual consumers in healthcare and life sciences. Using person accounts for all members can simplify data management and avoid data duplication. Only groups needing Health Cloud capabilities need to use person accounts is not a recommended best practice, as it can create inconsistency and complexityin data modeling. Account record types for existing members can remain as-is is not a recommended best practice, as it can limit the functionality and integration of Health Cloud features. Using the individual model with Health Cloud is not a valid option, as the individual model is not supported by Health Cloud.

• Question 164:

  Which three steps are needed to setup Care Requests? (Choose Three)

  A. Create a new case record type for each Care Request type

  B. Install UM unmanaged package for Health Cloud. Then assign Health cloud Utilization management permission set to users along with Health cloud permission set licenses.

  C. All Care requests are pre-setup on all Health Cloud orgs by default.

  D. Choose any existing case record type for each Care Request type.

  E. Choose case Care Request record type for each Care Requestconfiguration.

  Correct Answer: ABE

  Explanation: To set up care requests, you need to do the following steps3:

  Install the Utilization Management unmanaged package for Health Cloud and assign the Health Cloud Utilization Management permission set to users along with HealthCloud permission set licenses.

  Create a new case record type for each care request type. Choose the Case Care Request record type for each care request configuration.

• Question 165:

  An admin wants to enable their users to leverage Provider Search, which denormalized object holds data tosupport this feature?

  A. HealthCare Provider Facility

  B. Provider Search Sync Logs

  C. HealthCare Provider

  D. Care Provider Searchable field

  Correct Answer: D

  Explanation: Care Provider Searchable Field is the denormalized object that holds data to support the ProviderSearch feature in Health Cloud. Care Provider Searchable Field is a custom object that stores searchable fields from the Healthcare Provider and Healthcare Provider Facility objects. It allows users to search for providers based on various criteria such asname, location, specialty, and availability. Healthcare Provider Facility, Provider Search Sync Logs, and Healthcare Provider are not denormalized objects in Health Cloud.

• Question 166:

  A consultant is implementing Identity Verification for their customer's customer service representatives and needs to add a new search parameter.

  Which record should the consultant configure to accomplish this?

  A. Linked Identity Search Detail

  B. Identity Verification Process Detail

  C. Verification Search Feature

  D. Identity Verification Parameter Item

  Correct Answer: D

  D is correct because Identity Verification Parameter Item is the record that defines the search parametersfor identity verification. A consultant can create and configure Identity Verification Parameter Items to add new search parameters or modify existing ones. References: : Identity Verification Parameter Item : Create a Flow Using the Verify Customer Identity V2 Flow Template

• Question 167:

  What is the recommended approach to create patients' records used in HC?

  A. Use Patient Data Import Wizard for importing up to 50,000 records.

  B. Patientobject to convert leads into contacts.

  C. Create patient records using Patient Loader WizarD.

  D. Create as Person Accounts or Leads for referrals

  Correct Answer: D

• Question 168:

  Which two fields areoptional when creating a new Care plan task? (Choose Two)

  A. Status

  B. Due Date

  C. Goal

  D. Problem

  E. Task Owner

  Correct Answer: CD

  Explanation: Goal ?and Problem (D) are optional fields when creating a new Care plan task. Status (A) and Task Owner (E) are required fieldswhen creating a new Care plan task. Due Date (B) is not a field on Care plan task, but rather on Task object.

• Question 169:

  A Health Cloud administrator would like to setup a new default sub-tab when opening record, where in the setup menu would the administrator go to accomplish this?

  A. Custom Permissions

  B. Custom Settings

  C. Custom Labels

  D. Custom Metadata Types

  E. Custom Object

  Correct Answer: B

  Explanation: According to the Health Cloud Implementation Guide, a Health Cloud administrator can changethe default sub-tab when opening a record by going to setup, navigating to Custom Settings, and editing the Default Subtab setting. This setting allows you to specify which sub-tab should be displayed by default when opening a record in Health Cloud ?Console. The other options are not relevant for changing the default sub- tab.

• Question 170:

  Bloomington Caregivers want to offer its patients remote monitoring to bring data from patient devices into Health Cloud. Which set of records should an administrator populate to implement this functionality?

  A. Units of Measure, Remote Monitoring Device Types, Care Observations, Code Sets

  B. CodeSets, Units of Measure, Care Metric Targets, Care Observations

  C. Code Sets, Biometrics, Care Observations, Chart Metrics

  D. Units of Measure, Code Sets, Remote Monitoring Device Types, Care Episodes

  Correct Answer: B

  Explanation: To implement remote monitoring functionalityin Health Cloud, an administrator should populate the following records:

  Code Sets: These are records that define the codes and descriptions for various types of data, such as care metrics, care observations, or units of measure. Code sets help standardize the data and enable interoperability with external

  systems1. Units of Measure: These are records that define the units of measurement for various types of data, such as weight, blood pressure, or temperature. Units of measure help convert the data into a common format and enable

  comparison and analysis2.

  Care Metric Targets: These are records that define the target values or ranges for various types of care metrics, such as blood glucose level, heart rate, or oxygensaturation. Care metric targets help monitor the patient's health status and

  identify any deviations or risks3.

  Care Observations: These are records that store the data collected from patient devices, such as blood pressure monitors, glucose meters, or pulse oximeters. Care observations help track the patient's health progressand provide insights for

  care management4. Remote Monitoring Device Types, Biometrics, Chart Metrics, or Care Episodes are not records that are required for remote monitoring functionality.