Salesforce Salesforce Certifications HEALTH-CLOUD-ACCREDITED-PROFESSIONAL Questions & Answers

• Question 171:

  A bug is assigned to a developer stating that when an address contains data in the Address Line 2 field, the FlexCard display adds additionalline, causing formatting issues.

  How should the developer handle this in a DataRaptor without changing the underlying data structures?

  A. Modify the Extract DataRaptor to concatenate the address fields by using a formula.

  B. Replace the Extract DataRaptorwith a Transform DataRaptor to convert the data as needed.

  C. Create a new Turbo Extract DataRaptor to trim the Address data in both fields.

  D. Add a Load DataRaptor to write the data into one new custom field.

  Correct Answer: A

  Explanation: The developer should modify the Extract DataRaptor to concatenate the address fields by using a formula to handle this bug. An Extract DataRaptor is a component in OmniStudio that allows the developer to query data from Salesforce objects and display it on a FlexCard. The developer can usea formula to concatenate the address fields into one field and avoid adding an extra line when Address Line 2 contains data.

• Question 172:

  What is thelatest FHIR model aligned to Health Cloud?

  A. V5

  B. V4

  C. V3

  D. V1

  Correct Answer: B

  Explanation: FHIR (Fast Healthcare Interoperability Resources) is a standard for exchanging healthcare information electronically. FHIR V4 is the latest version of FHIR, and it is aligned with Health Cloud3. Option A is incorrect, because there is no FHIR V5 yet. Option C is incorrect, because FHIR V3 is an older version of FHIR that is not aligned with Health Cloud. Option D is incorrect, because FHIR V1 is also an older version of FHIR that is not aligned with Health Cloud.

• Question 173:

  In which three ways can users access Provider Management standard objects? (Choose Three)

  A. By using Service Cloud

  B. By assigning Health Cloud Platform Permission set licenses.

  C. By assigning Health Cloud Foundation Permission set.

  D. By assigning the Provider Permission set.

  E. By using Health Cloud.

  Correct Answer: BCE

  Explanation: Health Cloud Foundation Assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model. TheHealth Cloud Provider Network Management permission set grants access to provider management objects so users can manage credentialing and recruiting. To use the Provider Network Management features of Health Cloud, assign both the Provider Network Management permission set and the Health Cloud permission set to your users

  Users can access Provider Management standard objects by using Health Cloud, by assigning Health Cloud Platform Permission set licenses, and by assigning Health Cloud Foundation Permission set. Health Cloud is the industry-specific solution that includes Provider Management features such as provider search, provider network management, and provider credentialing3. Health Cloud Platform Permission set licenses grant access to the Health Cloud platform objects and features, including the Provider Management data model4. Health CloudFoundation Permission set assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model5. Service Cloud is not required to access Provider Management standard objects, and the Provider Permission set is not a standard permission set in Health Cloud.

• Question 174:

  How would a Health Cloud administrator indicate which tab should appear when a patient record is opened in the Patient Console?

  A. In the CardView dropdown custom setting for that tab, enter Default for Category Name.

  B. In the CardView dropdown custom setting for that tab, select Subtab for Tab Type.

  C. Edit the Patient Card configuration for the tab and enable Default Subtab

  D. In the CardView dropdown custom setting for that tab, enable Default subtab.

  Correct Answer: C

  Explanation: According to the Salesforce documentation2, the Patient Card configuration allows you to customize how patient information is displayed in the patient console. You can create different tabs for different types ofinformation, such as demographics, medications, or referrals. To indicate which tab should appear when a patient record is opened in the patient console, you need to edit the Patient Card configuration for that tab and enable Default Subtab. This will make that tab the default subtab for all patient records2.

• Question 175:

  Which steps should a salesforce administrator complete to set up a warehouse that serves as a product fulfillment location to salesforce representative in a specific region, irrespective of the account? (Choose Three)

  A. Create Inventory Location and add Visitor Address as Location Address.

  B. Create Record in Product Fulfillment Location.

  C. Set-up Product Transfer and product request.

  D. Select inventory location while creating visit

  E. Create a product item entry inventory, a single entry for each product that will be replenished from industry.

  Correct Answer: ABE

  Explanation: According to the[Intelligent Sales for Medical Devices Implementation Guide], to set up a warehouse that serves as a product fulfillment location to salesforce representatives in a specific region, irrespective of the account, a

  salesforce administrator should complete the following steps:

  Create Inventory Location and add Visitor Address as Location Address. This step creates a record for the warehouse location and associates it with a visitor address.

  Create Record in Product Fulfillment Location. This step defines theproduct fulfillment location for the inventory location and assigns it to a specific region. Create a product item entry inventory, a single entry for each product that will be

  replenished from industry. This step adds the products that will be available in the warehouse location and specifies their quantity and expiration date. Setting up Product Transfer and Product Request are not required steps for setting up a

  warehouse location. Selecting inventory location while creating visit is not a step for setting up a warehouse location, but for creating a visit record.

• Question 176:

  Which step is recommended to be completed before migrating from Service Cloud to HC?

  A. Migrate all existing leads to candidate leads.

  B. Migrate patient data to person accounts.

  C. Uninstall any Sales Cloud related packages.

  D. Log a Salesforce support case.

  Correct Answer: B

• Question 177:

  Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards. Which license should a consultant recommend for the external patient users?

  A. External Apps for Health Cloud

  B. Experience Cloud for Health Cloud

  C. Customer Community for Health Cloud

  D. CustomerCommunity Plus for Health Cloud

  Correct Answer: B

  Explanation: To launch a patient portal with contact tracing functionality as part of its Health Cloud implementation, a consultant should recommend Experience Cloud for Health Cloud license for the external patient users. This license allows patients to access an Experience Cloud site that is integrated with Health Cloud and provides features such as self-service appointment scheduling, provider search, contact tracing surveys, chat support, and more7. Experience Cloud for Health Cloud license also supports advanced sharing and customizable dashboards for patient users8. External Apps for Health Cloud, Customer Community for Health Cloud, orCustomer Community Plus for Health Cloud are not licenses that can fulfill this requirement.

• Question 178:

  Which Salesforce product allows encryption of Protected Health Information (PHI) data at rest to enhance Health Cloud?

  A. Tableau CRM

  B. Service Cloud

  C. Shield

  D. Health Cloud

  Correct Answer: C

  Explanation: Shield ?is the Salesforce product that allows encryption of Protected Health Information (PHI) data at rest to enhance Health Cloud. Tableau CRM (A), Service Cloud (B), and Health Cloud(D) are not products that provide encryption capabilities.

• Question 179:

  Which two health cloud specific setting must be configuration .......... Health cloud org has lightning experience enabled person account......... (Choose Two)

  A. Under Custom Metadata Types, enable the Health cloud Setting

  B. Disable "Use Individual Data Model" in custom setting

  C. Under Custom Metadata Types, Update the Health cloud `HCFeature'...

  D. Enable "Use Person Accounts" custom setting.

  E. Under Custom Metadata Types, Create a mapping records for Person accounts.

  Correct Answer: CE

  Explanation: nder Custom Metadata Types, Update the Health cloud `HCFeature'... ?and Under Custom Metadata Types, Create a mapping records for Person accounts (E) are two Health Cloud specific settings that must be configured in a Health Cloud orgthat has Lightning Experience enabled person account. Under Custom Metadata Types, enable the Health cloud Setting (A) and Disable "UseIndividual Data Model" in custom setting (B) are not required settings for Health Cloud. Enable "Use Person Accounts" custom setting (D) is not a valid setting in Health Cloud.

• Question 180:

  Which Visual representation in Health Cloud would enable a care coordination to see all the relationships between a patient and the people and organizations participating in the patient's, including those across multiple care plans?

  A. Timeline view

  B. Care Team

  C. Lightning Empower Components

  D. Householding Map

  E. Patient Card

  Correct Answer: D

  Explanation: According to the Health Cloud Implementation Guide, Householding Map is thevisual representation in Health Cloud that enables a care coordinator to see all the relationships between a patient and the people and organizations participating in the patient's care, including those across multiple care plans. Householding Map shows agraphical view of the patient's household members, care team members, providers, and other related entities. Timeline View, Care Team, Lightning Empower Components, and Patient Card are not visual representations that show all the relationships between a patient and their care participants.