Microsoft Microsoft Certifications MB-300 Questions & Answers

• Question 61:

  You need to implement the testing feature to address the manufacturing business process concerns. Which feature should you use?

  A. Derived

  B. Assignment

  C. Operators

  D. Channel

  E. Snapshot

  Correct Answer: A

  With the different bike configurations, Adventure Works Cycles would like to use a single business process but test against 10 different data configurations to streamline errors against data variations in the manufacturing process.

  Derived test cases The Regression suite automation tool (RSAT) lets you use the same task recording with multiple test cases, so that you can run a task with different data configurations. Select a test case in the Regression suite automation tool and then select New > Create Derived Test Case. This creates a child test case in Azure DevOps. The resulting derived test case is linked to its parent test case in Azure DevOps. It has an Excel parameters file attached but no recording file. The derived test case will appear in the Regression suite automation tool grid under the same test suite with the Derived column selected. By default, derived test cases are named after their parent test case with a numeric suffix.

  Reference: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/perftest/rsat/rsat-derived-test-cases

• Question 62:

  You need to configure the customer service representative's screen to meet the requirements.

  Which three features must be configured? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Funnel

  B. Favorites

  C. Charts

  D. Workspaces

  E. Security

  Correct Answer: ADE

• Question 63:

  You must meet the requirements for frequently asked Questions (FAQs).

  Which two features are required? Each correct answer presents part of the solution.

  NOTE: Cacti correct selection is worth one point.

  A. Power Apps app

  B. Remote asist

  C. Power Virtual Agents

  D. Microsoft Dataverse

  E. Azure Data Lake

  Correct Answer: AC

  Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service.

  Manage how long to keep bot's conversation transcripts:

  1.

  By default, a pre-configured bulk delete job will remove all conversation transcripts older than a month. To retain the transcripts for longer, you need to disable the existing system job and create a new job.

  2.

  In the https://www.powerapps.com, click on the Settings cog (top-right menu) and click on Advanced settings.

  3.

  After clicking on Advanced settings, you are redirected to the Dynamics 365 portal.

  4.

  On the Settings menu, select Data Management.

  5.

  On the Data Management screen, select Bulk Record Deletion.

  6.

  On the Bulk Record Deletion screen, expand the View dropdown and select Recurring Bulk Deletion System Jobs.

  7.

  Select the pre-configured bulk delete job called Bulk Delete Conversation Transcript Records Older Than 1 Month.

  Note:

  1.

  The customer service center is overloaded with frequently asked questions (FAQ's) that are consuming resources and creating issues with customer service levels.

  2.

  Alpine Ski House has decided to deploy an automated FAQ website because they do not have sufficient staff resources to manage customer interactions. All automated interactions must be stored for 30 days.

  Reference:

  https://docs.microsoft.com/en-us/power-virtual-agents/fundamentals-what-is-power-virtual-agents

  https://powervirtualagents.microsoft.com/en-us/blog/view-export-and-manage-retention-time-of-your-bot-conversation-transcripts/

• Question 64:

  You need to configure the Canadian company's Dynamics 365 Finance system to meet the applications and environment requirements.

  How should you create the configuration?

  A. Rebuild and update

  B. Data management copy into legal entity

  C. Data management export and import

  D. Lifecycle Services (LCS) export and import

  Correct Answer: B

  Answer should be B. "The Canadian company must use the same base data as the US operating company and must be set up in the same instance." MS DOC says "To move data from one legal entity to another legal entity in the same instance, you can use the Copy into legal entity feature."

• Question 65:

  Which two features should you use to meet the customer exchange requirements?

  Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

  A. Case management

  B. Customer credit

  C. Document handling

  D. Quality order

  E. Quarantine order

  Correct Answer: AC

  A: A case typically represents a situation or incident that's reported by a customer and that requires a resolution. Cases are designed to track the process from the initial intake of an incident, through the remediation process, to the final

  resolution. From a customer service standpoint, a case can represent several items.

  C: You can use document management, also known as document handling, to attach notes, documents, or document references to records. You can also use Office Add-ins for Microsoft Dynamics AX to integrate with document management

  and create Microsoft Word and Microsoft Excel documents or document templates that use Microsoft Dynamics AX data.

  Incorrect:

  Not B: Quality assurance involves product testing and the management of nonconforming material. Quality management processes help guarantee a high level of product quality in your supply chain

  Not D: Quarantine orders let you block inventory. For example, you might want to quarantine items for quality control reasons. Inventory that has been quarantined is transferred to a quarantine warehouse.

  Not E: Customer credit management lets you manage credit limits and control the flow of sales orders through the posting process, based on credit rules that you create.

  Reference: https://docs.microsoft.com/en-us/learn/modules/managing-cases-with-dynamics-365/1-case-management-overview https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/configure-document-management

• Question 66:

  You need to determine chain applications are required for the Alpine SKi House solution. Which Dynamics 365 apps should you use?

  A. Dynamic J65 Finance, Dynamic 365 Supply Chain Management. and Dynamics Project Operations

  B. Dynamics 365 Finance. Dynamics 365 Supply Chain Management. and Dynamics 365 Commerce

  C. Dynamics 365 Finance and Dynamics 363 Supply Chan Management

  D. Dynamics 365 Supply Chain Management and Dynamics 365 Commerce

  E. Dynamics 365 Finance. Dynamics 365 Project Operations, and Dynamics 365 Commerce

  Correct Answer: B

  Required applications must align to the future state roadmap.

  *

  Dynamics 365 Finance

  Includes budgeting, project management, financials, and accounting for large, international companies.

  *

  Dynamics 365 Supply Chain Management

  A supply chain solution developed to evolve the trade, manufacturing, and supply chain processes.

  *

  Dynamics 365 Commerce

  To cover Customer Service etc.

• Question 67:

  A client runs Dynamics 365 Finance.

  The client wants to implement supply chain functionality that is fully integrated with the current Dynamics 365 Retail instance.

  You need to implement the new functionality.

  What should you do?

  A. Integrate Dynamics 365 Retail with Dynamics 365 Finance by using Common Data Model.

  B. Provision new instances of Dynamics 365 Finance and Dynamics 365 Supply Chain Management by using Lifecycle Services.

  C. Clear the Dynamics 365 Finance configuration in the License configuration form.

  D. Clear the Dynamics 365 Retail configuration in the License configuration form.

  Correct Answer: A

  IntegrateIntegrate Dynamics 365 Retail with Dynamics 365 Finance by using Common Data Model.

  Note: Common Data Service has been renamed to Microsoft Dataverse:

  https://powerapps.microsoft.com/en-us/blog/reshape-the-future-of-work-with-microsoft-dataverse-for-teams-now-generally-available/

• Question 68:

  You are implementing Dynamics 365 Supply Chain Management.

  New sales orders must be evaluated every hour. Warehouse operations managers must be sent an email alert to include new sales orders. The solution must not include custom code development.

  You need to use a Power Platform product to implement the solution.

  Which product should you use?

  A. Power Apps

  B. Power BI

  C. Power Virtual Agents

  D. Power Automate

  Correct Answer: B

• Question 69:

  A company implements Dynamics 365 Finance.

  The implementation team must build acceptance testing scripts to make sure that common business use cases can be performed in the new system. They must test use cases by stepping through required tasks, organized by functional

  hierarchy.

  You need to create User Acceptance Testing (UAT) tests in Lifecycle Services (LCS) that can be easily repeatable.

  What should you use?

  A. Microsoft Azure DevOps test plans

  B. APQC Unified Library

  C. Asset library

  D. Business process modeler (BPM) synced with Microsoft Azure DevOps

  Correct Answer: D

• Question 70:

  You set up Dynamics 365 Finance.

  Your organization will use email with the application.

  You need to ensure that email will be sent using typical secure settings.

  What setting must be set up as specified?

  A. Information rights management is enabled.

  B. Retention policies are enabled.

  C. Encryption between on-premises servers and Exchange Online Archiving is enabled.

  D. Specify if SSL is required is selected.

  Correct Answer: D

  SMTP settings tab.

  On the Email parameters page, note the following settings on the SMTP settings tab.

  Server information

  SSL required - Determines whether secure transport is used. Typically, this is Yes, except for internal or troubleshooting scenarios.

  Etc.

  Reference: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/configure-email