Salesforce Salesforce Certifications ORDER-MANAGEMENT-ADMINISTRATOR Questions & Answers

• Question 11:

  An administrator is creating a flow to manage order fulfillment The administrator creates a fault path to handle a possible error. What object record should the administrator create in the fault path to notify users of an error?

  A. Order Error

  B. Process Exception

  C. Order Summary Exception

  D. Fulfillment Error

  Correct Answer: B

  The object record that the administrator should create in the fault path to notify users of an error is Process Exception. A Process Exception is a record that represents an error or exception that occurred during the order lifecycle, such as

  payment authorization failure, inventory allocation failure, fulfillment location assignment failure, etc. A Process Exception has a lookup relationship to the Order object, and it contains information such as the exception type, status, message,

  etc.

  https://help.salesforce.com/s/articleView?id=sf.order_management_process_exception.htm andtype=5

• Question 12:

  An administrator has created a flow but during testing they encounter an unhandled fault error. Which three can the administrator do to get more details for debugging?

  A. Create a fault connector

  B. Add a Display Text component which includes {! SFIow.FaultMessage}

  C. Add an error node

  D. Add a screen node

  E. Create an error connector

  Correct Answer: ABE

  Three things that the administrator can do to get more details for debugging when encountering an unhandled fault error are:

  Create a fault connector. A fault connector is a special type of connector that handles errors that occur in a flow element, such as an assignment, a loop, or an action. A fault connector can route the flow to another element or end the flow with

  an error message.

  Add a Display Text component which includes {! SFIow.FaultMessage}. A Display Text component is a screen component that displays text on a screen element in a flow. The {! SFIow.FaultMessage} is a system variable that contains

  information about the error that occurred in the flow, such as the element name, error type, and error message.

  Create an error connector. An error connector is a special type of connector that handles errors that occur in a screen element, such as invalid user input or required fields being left blank. An error connector can route the flow to another

  screen element or end the flow with an error message.

  https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_fault.htmandtyp e=5

  https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_component_disp lay_text.htmandtype=5

  https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_connector_error.htmandty pe=5

• Question 13:

  Which three statements are true about change sets?

  A. Sending a change set between two orgs requires a deployment connection

  B. Change sets can only be sent between orgs that are affiliated with a production org

  C. A change request should be created when the admin wants to send customizations from the current org to another org

  D. Changes can be deployed to any instance of Salesforce as long as the destination has approved it

  E. Change sets can contain only modifications made through the Setup menu

  Correct Answer: ABE

  Three statements that are true about change sets are:

  Sending a change set between two orgs requires a deployment connection. A deployment connection is a link between two orgs that allows one org to send change sets to another org.

  Change sets can only be sent between orgs that are affiliated with a production org. A production org is an org that is used for live operations and data, and it can have one or more sandbox orgs that are used for development and testing.

  Change sets can only be sent from a sandbox org to its associated production org, or from one sandbox org to another sandbox org that shares the same production org.

  Change sets can contain only modifications made through the Setup menu. A change set is a collection of metadata components that can be deployed from one org to another. Metadata components are customizations that are made through

  the Setup menu, such as custom objects, fields, workflows, etc.

  https://help.salesforce.com/s/articleView?id=sf.changesets_about.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.changesets_components.htmandtype=5

• Question 14:

  What two steps are required to add an item to the Actions and Recommendations panel on the Order Summary record page?

  A. Drag the Actions and Recommendations component on the page

  B. Make a new Lightning Record Page

  C. Create a New Deployment

  D. Create a new sub-flow

  Correct Answer: AD

  Two steps that are required to add an item to the Actions and Recommendations panel on the Order Summary record page are:

  Drag the Actions and Recommendations component on the page. The Actions and Recommendations component is a standard component that displays actions and recommendations based on business logic for records in Lightning Experience

  or Salesforce mobile app. The administrator can use the Lightning App Builder to drag and drop the Actions and Recommendations component onto the Order Summary record page layout.

  Create a new sub-flow. A sub-flow is a type of flow that can be invoked by another flow as an element. A sub-flow can contain logic and actions that are specific to a certain scenario or use case, such as order fulfillment or payment

  processing. The administrator can use Flow Builder to create a new sub-flow that defines the actions and recommendations for Order Summaries, and then add it to the Actions and Recommendations component on the record page.

  https://help.salesforce.com/s/articleView?id=sf.om_actions_recommendations.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_subflow.htmandtype=5

• Question 15:

  What is the required amount of test code coverage when deploying an Apex class?

  A. 0.55

  B. 0.75

  C. 0.65

  D. 0.85

  Correct Answer: B

  The required amount of test code coverage when deploying an Apex class is 75%. This means that at least 75% of the Apex code must be covered by unit tests, and all of those tests must complete successfully. https://developer.salesforce.com/docs/atlas.enus.apexcode.meta/apexcode/apex_deploying_ant_deploy.htm

• Question 16:

  How can an administrator add visibility rules for the buttons in the Highlights Panel on the Order Summary record page?

  A. Modify the visibility rules of the Highlights Panel Actions in the page layout

  B. Navigate to the Order Summary object in Setup and modify the Highlights Panel visibility rules

  C. Modify the Lightning Record Page Highlights Panel using Dynamic Actions

  D. Create a custom Highlights Panel component

  Correct Answer: C

  Dynamic Actions allow an administrator to add visibility rules for the buttons in the Highlights Panel on the Lightning Record Page. Dynamic Actions let you configure when and where actions appear on a record page based on criteria such as record field values, user permissions, or device type.

• Question 17:

  Which three steps should an administrator take to set up a mock payment gateway in a new org?

  A. Create a Payment Gateway

  B. Create a Named Credential

  C. Create a Payment Provider

  D. Create a CORS (Cross-Origin Resource Sharing) entry

  E. Create a Trusted Site Entry

  Correct Answer: ABC

  To set up a mock payment gateway in a new org, an administrator should take the following steps:

  Create a Payment Provider: This is a custom metadata type that defines the configuration and behavior of a payment gateway. A payment provider specifies the name, type, class, and endpoint of the payment gateway. Create a Named

  Credential: This is a Salesforce feature that securely stores authentication information for connecting to external services. A named credential specifies the URL, identity type, authentication protocol, and certificate of the payment gateway.

  Create a Payment Gateway: This is a custom object that represents an instance of a payment provider. A payment gateway references a payment provider and a named credential, and defines additional settings such as currency, mode, and

  timeout. References: Salesforce Payments and Order Management, [Named Credentials]

• Question 18:

  An administrator is attempting to deploy a Change Set from a development org to a test org but the test org is not available in the list of target organizations. What are two reasons that could cause this issue?

  A. The components in the Change set could not be found within the test org

  B. Change Sets can only be deployed from a sandbox org to a production org, not another sandbox org.

  C. The development org has not been approved to upload Change Sets from within the test org

  D. The development org and test org are not associated with the same production org.

  Correct Answer: CD

  Two reasons that could cause the issue of not being able to deploy a Change Set from a development org to a test org are: The development org has not been approved to upload Change Sets from within the test org. To deploy Change Sets between two sandbox orgs, the administrator needs to establish a deployment connection between them. A deployment connection allows one org to send outbound Change Sets and another org to receive inbound Change Sets. The administrator can create a deployment connection request from the development org and approve it from the test org. The development org and test org are not associated with the same production org. To deploy Change Sets between two sandbox orgs, they must be linked to the same production org. A production org is an org that contains live data and business processes. A sandbox org is a copy of a production org that is used for development, testing, or training purposes. Sandbox orgs inherit the deployment connections of their source production orgs. References: Deploy Using Change Sets, Deploy a Change Set

• Question 19:

  Universal Containers (UC) is evaluating Salesforce Order Management for managing its overarching process because their current system is written mostly in Apex code and has proved difficult to modify, deploy and debug. What are three advantages of using Flow Builder vs writing Apex code to manage the main flow of Order data?

  A. It allows for non-coding members of staff to contribute suggestions for optimizations and better overall customer experience

  B. The admin can attach a debugger to live customer sessions

  C. It will notify the admin before a third party integration's data interface has changed

  D. The admin can easily debug specific business cases visually.

  E. Because it is visual it is also self-documenting as changes are made

  Correct Answer: BDE

  Three advantages of using Flow Builder vs writing Apex code to manage the main flow of Order data are:

  The admin can attach a debugger to live customer sessions. This allows the admin to monitor and troubleshoot the flow execution in real time, without affecting the customer experience or data integrity.

  The admin can easily debug specific business cases visually. This allows the admin to test the flow with different input values and see how the flow behaves in a graphical interface, without writing any code.

  Because it is visual it is also self-documenting as changes are made. This allows the admin to easily understand and maintain the flow logic, as well as track the changes and versions of the flow.

  https://help.salesforce.com/s/articleView?id=sf.flow_builder_debug.htmandtype=5 https://help.salesforce.com/s/articleView?id=sf.flow_builder.htmandtype=5

• Question 20:

  Which of the following options represent two ways that an administrator can utilize APIs in Workbench to query Order Summaries?

  A. Apex API and Connect API

  B. Connect API and Platform API

  C. Platform API and Composite API

  D. Composite API and Invocable API

  E. Invocable API and Apex API

  Correct Answer: C

  The Platform API and the Composite API are two ways that an administrator can use APIs in Workbench to query Order Summaries. The Platform API allows querying, creating, updating, deleting, and searching records in Salesforce. The Composite API allows combining multiple requests into a single call, which can improve performance and reduce complexity12