Salesforce Salesforce Certifications ORDER-MANAGEMENT-ADMINISTRATOR Questions & Answers

• Question 81:

  How can an administrator allow an org to publish a change set to another org?

  A. In the target org: Open Deployment Settings, Select the environments to allow publishing from and Move them to the Enabled list

  B. In the source org: open Deployment settings, Select the environments to publish to and Move them to the enabled list

  C. In the source org: Open Publish Settings, Select the checkbox next to the environment to publish to and Click Save

  D. In the target org: Open Deployment Settings, Click Edit next to the source org. Select Allow Inbound Changes and Click Save

  Correct Answer: A

  The correct way for an administrator to allow an org to publish a change set to another org is to open Deployment Settings in the target org, select the environments to allow publishing from and move them to the Enabled list. This creates a deployment connection between the source org and the target org, which allows the source org to upload change sets to the target org. https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htmandtype=5

• Question 82:

  The Northern Trail Outfitters (NTO) team is already using Order Management. The team wants to transition from their home-grown Commerce engine to B2C Commerce Cloud. Which action do they need to perform?

  A. File a support case to activate an integration between B2C Commerce and Order Management

  B. Export the orders from B2C periodically and import them into Order Management using a scheduled job

  C. Change the Order Integration Flow in Setup so the org will start seeing the orders flow in

  D. Create a Flow to download the Orders from an SFTP location where B2C Commerce drops them and then ingest the data into Order Management

  Correct Answer: A

  The integration between B2C Commerce and Order Management is not enabled by default. To activate it, an administrator needs to file a support case with Salesforce and provide the necessary information, such as the B2C Commerce instance URL, the Order Management org ID, and the API user credentials3

• Question 83:

  Which two practices ate needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects?

  A. The types must match within reason

  B. The names must be an exact match

  C. The types must be an exact match (i.e. String to String)

  D. The names must only contain letters and underscores

  Correct Answer: AB

  Two practices that are needed for a custom attribute to map into Order Management assuming the attribute has been created on the necessary objects are:

  The types must match within reason. The data type of the custom attribute in Order Management must match or be compatible with the data type of the corresponding attribute in the external system, such as B2C Commerce or B2B

  Commerce. For example, if the attribute is a string in B2C Commerce, it must also be a string in Order Management.

  The names must be an exact match. The name of the custom attribute in Order Management must be exactly the same as the name of the corresponding attribute in the external system, including capitalization and punctuation. For example,

  if the attribute is named "kitItem" in B2C Commerce, it must also be named "kitItem" in Order Management.

  https://documentation.b2c.commercecloud.salesforce.com/DOC2/topic/com.demandware.d ochelp/OrderManagement/Administration/AdminAttrMgrCustomAttributes.html

• Question 84:

  An administrator is looking for payment information about a returned item on an Order Summary. Which object should the administrator look at?

  A. Return

  B. Credit Memo

  C. Invoice

  D. Return Order Summary

  Correct Answer: B

  The object that the administrator should look at to find payment information about a returned item on an Order Summary is Credit Memo. A Credit Memo is a record that represents a refund or credit issued to a customer for a returned item. A Credit Memo has a lookup relationship to both Order Summary and Return Order objects, and it contains information such as the credit amount, status, payment method, etc. https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htmandtype =5

• Question 85:

  An Order Summary has three Fulfillment Orders and two Credit Memos associated with it. How many Invoices will be created when using the Create Invoice Apex action in a flow?

  A. 2.0

  B. 5.0

  C. 1.0

  D. 3.0

  Correct Answer: C

  One invoice will be created when using the Create Invoice Apex action in a flow. The Create Invoice Apex action is a custom action that creates an invoice for an order summary. An invoice is a document that requests payment from a customer for an order. An invoice can include one or more fulfillment orders and one or more credit memos. A fulfillment order is a record that represents a part of an order that is fulfilled by a specific location. A credit memo is a record that represents a partial or full refund for an order or a fulfillment order. An order summary can have multiple fulfillment orders and credit memos associated with it, but only one invoice will be created for the entire order summary. References: Order Management Objects, [Create Invoice Apex Action]