Salesforce Salesforce Certifications ADM-201 Questions & Answers

• Question 131:

  A time -dependent action Is placed In the workflow queue when the record Is created. Which two scenarios will cause the action to be removed from the queue? Choose 2 answers

  A. When the record no longer matches the rule criteria

  B. When the action is deleted from the workflow queue

  C. When a validation rule is triggered for the record

  D. When another record triggers the same workflow rule

  Correct Answer: AB

• Question 132:

  The sales team at Universal Containers wants an easy solution to gather customer requirements and share presentations with their customers. Which two actions should an administrator take to help the sales team achieve this goal? Choose 2 answers

  A. Create opportunity teams for customers.

  B. Add customers to libraries.

  C. Use Chatter files to share presentations.

  D. Add customers to private Chatter groups.

  Correct Answer: CD

• Question 133:

  Universal Containers tracks both customer issues and user issues. A customer issue can be logged as:

  1.

  new

  2.

  working

  3.

  closed

  A user issue can be logged as:

  1.

  new

  2.

  waiting for reply

  3.

  closed

  Which features should a system administrator use to track both case types?

  A. Support Processes and Record Types

  B. Automated Case Users and Workflows

  C. Record Types and Page Layouts

  D. Process Builder and Page Layouts

  Correct Answer: A

• Question 134:

  The service department at Universal Containers wants its agents to capture and display different Information on Case records based on whether customers are calling In with a complaint, question, or product suggestion. Which three features should the System Administrator use to fulfill this requirement? Choose 3 answers

  A. Page layouts

  B. Field level security

  C. Record types

  D. Support processes

  E. Permission sets

  Correct Answer: ACD

• Question 135:

  How can a new System Administrator quickly provide access to adoption reports and dashboards for managers?

  A. Search the AppExchange for free adoption report apps.

  B. Build reports and dashboards.

  C. Log a case to Salesforce Support.

  D. Use the Salesforce Auto -Report Builder.

  Correct Answer: A

• Question 136:

  Users are trying to create Opportunities and are receiving errors when populating a custom picklist field. When users select either of the two values in the picklist, they receive different error messages above the field and are not able to save

  the Opportunities.

  What is the likely cause of the error?

  A. The users don't have access to the Large Enterprise Record Type.

  B. The two picklist values are unavailable to the Record Type.

  C. The users don't have access to the picklist field.

  D. There are contradicting validation rules on the picklist field.

  Correct Answer: D

• Question 137:

  A system administrator at Universal Containers created a new account record type. However, sales users are unable to select the new record type when creating new account records.

  What are two possible reasons for this?

  Choose 2 answers

  A. The record type has not been set as the default record type.

  B. The record type has not been added to the sales user profile.

  C. The record type does not have an associated page layout.

  D. The record type has not been activated.

  Correct Answer: BD

• Question 138:

  Universal Containers (UC) wants to customize basic Salesforce Reports using Lightning Experience. In which two ways can Reports be customized? Choose 2 answers

  A. Add a chart.

  B. Add a Lightning Component.

  C. Add links to external pages.

  D. Add a filter.

  Correct Answer: AD

• Question 139:

  Which set of small and large data backup methods are available in native Salesforce?

  A. Mass Exports, Weekly Data Export Service, and Data Loader Exports

  B. Report Exports, Weekly Data Export Service, and Data Loader Exports

  C. Dashboard Exports, Report Exports, and Weekly Data Export Service

  D. Mass Export Wizard, Weekly Data Export Service, and Data Loader Exports Calculator

  Correct Answer: C

• Question 140:

  Which setting on a profile makes a tab not accessible on the All Tabs page or visible in any app, but still allows a user Multiple Books to view records that would normally be found under this tab?

  A. App Permissions

  B. Object Permissions

  C. Tab Settings

  D. Org-wide Defaults

  Correct Answer: C