Salesforce Salesforce Certifications ADM-201 Questions & Answers

• Question 1571:

  The administrator at Ursa Major Solar has created a new record type for customer warranty Cases. Which two assignments should the administrator use to display the new record type to users? Choose 2 answers

  A. App Manager Assignment

  B. Profile Assignment

  C. Role Assignment

  D. Page Layout Assignment

  Correct Answer: BD

• Question 1572:

  Users at Universal Containers (UC) adhere to the following process for expense reports:

  1.

  Create the expense report.

  2.

  Attach receipts in an Expenses app.

  3.

  Send the report to the accountant to review and approve. An administrator needs to enable this app for Salesforce Mobile. What should the administrator consider from the Users perspective'

  A. A user can create records, attach receipts as photos, and submit for approval.

  B. A user can create list views, attach receipts as photos, and submit records for approval.

  C. A user can search Salesforce Records, attach receipts as photos, and approve records from Chatter.

  D. A user can utilize Search, create list views, and receive record push notifications from Chatter.

  Correct Answer: B

• Question 1573:

  The business development team at Cloud Kicks thinks the Account creation process has too many fields to fill out and the page feels cluttered. They have requested the administrator to simplify the process. Which automation tool should an administrator use?

  A. Approval Process

  B. Workflow Rule

  C. Validation Rule

  D. Flow Builder

  Correct Answer: D

• Question 1574:

  When a Cloud Kicks opportunity closes, the company would like to automatically create a renewal opportunity.

  Which two automation tools should an administrator use to accomplish this request?

  Choose 2 answers

  A. Approval Process

  B. Flow Builder

  C. Process Builder

  D. Workflow Rule

  Correct Answer: BC

• Question 1575:

  At Ursa Major Solar, a workflow rule is in place that sends a reminder email 20 days before the warranty expiration date. A custom ...... another three years. What is the expected behavior for the email workflow rule?

  A. The email Is sent with the 30 day reminder criteria.

  B. The email b NOT sent because the record no longer meets the criteria.

  C. The email is locked in the job queue until It meets the criteria.

  D. The email is NOT sent because the customers email address was missing.

  Correct Answer: C

• Question 1576:

  Universal Containers wants to begin selling to consumers, in addition to businesses. The Opportunity stages for selling to consumers will be different than those used for businesses.

  Which feature in Salesforce will allow for this to be accomplished?

  A. Page Layouts

  B. Sharing Rules

  C. Business Processes

  D. Record Types

  Correct Answer: D

• Question 1577:

  A user at Universal Containers left the company. The administrator needs to create a new user for their replacement, but they have assigned all available user licenses. What should the administrator do to free up a user license for the new user?

  A. Change the former user's record to the new user.

  B. Deactivate the former employees user record.

  C. Freeze the former employee's user record.

  D. Delete the former employee's user record.

  Correct Answer: A

• Question 1578:

  Users at Cloud Kicks want to be able to create a task that will repeat every two weeks. What should an administrator do to meet this requirement?

  A. Enable Creation of Recurring Tasks

  B. Flow to create recurring tasks

  C. Workflow rule to create recurring tasks

  D. Turn on Recurring Activities

  Correct Answer: A

• Question 1579:

  The administrator at Cloud Kicks needs to automatically route support cases, regardless of how they are created, to a queue based on case priority. What tool should the administrator use?

  A. Auto-Response Rules

  B. Assignment Rules

  C. Email-to-Case

  D. Web-to-Case

  Correct Answer: B

• Question 1580:

  Ursa Major Solar is changing from quarterly sales performance reviews to monthly sales reviews.

  Which feature of Collaborative Forecasts allows an administrator to ensure that Collaborative Forecasting aligns with the company's new monthly sales performance review?

  A. Enable forecast rollups

  B. Configure forecast types

  C. Configure default forecast display

  D. Enable forecast adjustments

  Correct Answer: B