Salesforce Salesforce Certifications ADM-201 Questions & Answers

• Question 321:

  Which relationship can be selected in a custom report type where Accounts is the primary object and Contacts is the related object?

  A. Each contact may or may not have a related account.

  B. Each contact must have a related account.

  C. Each account may or may not have related contacts.

  D. Each account must not have related contacts.

  Correct Answer: C

• Question 322:

  Universal Containers has purchased additional licenses for five new sales representatives that will start in 30 days. The email accounts for the new representatives will not be active until they start. The new users should be set up ahead of

  time to assign records, list views, and other Salesforce utilities needed on the day they start.

  Which method should a System Administrator use to set up the new users without sending a notification?

  A. Create new users, and then set the start date for 30 days ahead.

  B. Create new users, and then assign a permission set with a start date for 30 days ahead.

  C. Create new users, and then Freeze the users.

  D. Create new users, and uncheck Generate new password, and notify the user immediately.

  Correct Answer: A

• Question 323:

  Which three options are available when customizing a report? (Choose three.)

  A. Summarize fields

  B. Add a filter

  C. Add a grouping

  D. Add a gauge component

  E. Schedule a refresh time

  Correct Answer: ABC

• Question 324:

  Universal Containers is having a quality control problem with one of its product lines.

  Which standard object can be used to track the extent of the problem?

  A. Account

  B. Case

  C. Product

  D. Opportunity

  Correct Answer: B

• Question 325:

  In which two ways should Knowledge articles be used? (Choose two.)

  A. To display Salesforce Solutions

  B. To display for customer self-service

  C. To display Salesforce Answers

  D. To resolve customer cases.

  Correct Answer: BD

• Question 326:

  A user responsible for managing and creating campaigns is unable to create a new campaign, although the user's profile has the "Create" profile permission for Campaigns. How should an administrator grant the correct access to the user?

  A. Assign the user to the standard Marketing User profile.

  B. Create a campaign sharing rule grant access to the user.

  C. Grant the user delegated administration rights to campaigns.

  D. Select the Marketing User checkbox on the user record.

  Correct Answer: D

• Question 327:

  What does campaign influence allow a user to do?

  A. View the entire campaign hierarchy.

  B. Report on the campaigns that have contributed to an opportunity.

  C. Summarize campaign member statistics on a campaign.

  D. Adjust the percentage of influence each campaign has on an opportunity.

  Correct Answer: D

• Question 328:

  When opening a case with Salesforce support, the case requestor is asked to include the Organization ID of the org with the issue. Where in Salesforce Setup will an Administrator find the Salesforce Org ID?

  A. My Domain

  B. Setup Home

  C. Org Details

  D. Company Information

  Correct Answer: D

  Reference https://taroworks.zendesk.com/hc/en-us/articles/203683594-Where-can-I-find-my-Salesforce-Organization-ID

• Question 329:

  What are two capabilities of the content delivery feature of Salesforce Content? (Choose two.)

  A. Associate the content delivery with a Salesforce record.

  B. Password protect content deliveries that contain sensitive data.

  C. Customize the URL assigned to the content delivery.

  D. Encrypt certain delivery files.

  Correct Answer: AB

• Question 330:

  Universal Containers sells their products to wholesale partners and retail outlets. Each process has its own set of unique sales stages. Which three features can an administrator customize for each opportunity stage? (Choose three.)

  A. Quota

  B. Probability

  C. Product Family

  D. Forecast Category

  E. Type

  Correct Answer: ABD