SAP SAP Certifications C_TCRM20_73 Questions & Answers

• Question 131:

  Which of the following statement is correct for SAP CRM Product Master?

  There are 2 correct answers to this question.

  Response:

  A. One product can have one relationship only.

  B. Competitor product can be maintained in SAP CRM.

  C. Additional data that is maintained under CRM data using set types and attributes can be replicated to SAP ECC via middleware.

  D. You can maintain your own categories and hierarchies in CRM.

  Correct Answer: BD

• Question 132:

  Account hierarchies can be mapped in CRM. For example, purchasing collaboration, chains, and so on.

  Which of the following statements are true?

  There are 3 correct answers to this question.

  Response:

  A. Accounts are assigned to defined hierarchy nodes.

  B. Group hierarchies originally maintained in SAP CRM cannot be transferred to the ERP system.

  C. Customer hierarchies from the ERP system can be loaded into SAP CRM, but the changes that can be made to them there are restricted.

  D. There are no prerequisites for transferring a customer hierarchy from the ERP back End

  Correct Answer: ABC

• Question 133:

  You are discussing and comparing functionality of the CRM Webclient with a colleague who is concerned

  about security. Which of the following could you mention to give your colleague some assurance?

  Please choose the correct answer.

  Response:

  A. CRM Webclient uses business roles which control what a user can see, and also links to a PFCG role which can control how much authorization they have on the system.

  B. CRM Webclient allows users to logon to multiple business roles at one time, giving them best control over their session.

  C. PFCG roles are not relevant to CRM Webclient

  D. CRM Webclient uses business partner roles to control what a user sees when logging on.

  Correct Answer: A

• Question 134:

  Which of the following are possible sources in access sequences used in partner determination?

  There are 2 correct answers to this question.

  Response:

  A. Buying center

  B. Target groups

  C. Business partner relationships

  D. Preceding transactions

  Correct Answer: CD

• Question 135:

  Which of the following business transactions can be created within SAP CRM?

  There are 3 correct answers to this question.

  Response:

  A. Sales Order

  B. Purchase Order

  C. Service request

  D. Delivery

  E. Problem

  Correct Answer: ACE

• Question 136:

  Which one of the following are functional enhancements of the Service Contract that generate followup

  documents at specified points in time as individual or periodic scheduling?

  Please choose the correct answer.

  Response:

  A. Service Order

  B. Service Plan

  C. Service level agreements

  D. Quotation Order

  Correct Answer: B

• Question 137:

  You are implementing a new CRM system where an ERP system already exists. You would like to use the pricing functionality in CRM. Which of the following are key differences between pricing in SAP CRM and SAP ECC or SAP R/3

  Please choose the correct answer.

  Response:

  A. SAP CRM does not support condition types EK01, EK02 and VPRS

  B. Mass copying of condition types is not possible in CRM

  C. Change documents are not available in CRM

  D. Rest all answers are correct

  Correct Answer: D

• Question 138:

  Which tools are used to configure the SAP CRM WebClient UI?

  There are 3 correct answers to this question?

  Response:

  A. Graphical Modeler

  B. Administration Console

  C. UI Configuration Too

  D. Skin Workbench

  E. Application Enhancement Tool

  Correct Answer: CDE

• Question 139:

  You would like to exchange condition type information from the CRM system to the ERP system and vice-

  versa. In this scenario, which of the following statements are true?

  There are 2 correct answers to this question.

  Response:

  A. SAP CRM condition types cannot be loaded into R/3

  B. Condition types have a source system assigned

  C. All R/3 condition types can be loaded into CRM

  Correct Answer: AB

• Question 140:

  With reference to the Organizational data determination, which of the following are true? There are 2 correct answers to this question.

  Response:

  A. It works at the header as well as Item level but not schedule line level.

  B. The Org Data Profile needs to be assigned to the transaction type.

  C. Determination Rules are assigned to the Org Data Profile.

  D. Predefined Determination Rules cannot be changed.

  Correct Answer: BC