SAP SAP Certifications C_TCRM20_73 Questions & Answers

• Question 71:

  You can start condition maintenance directly from CRM objects. Some of these objects are?

  There are 4 correct answers to this question.

  Response:

  A. Business Partners

  B. Business Partner hierarchies

  C. Sales Orders

  D. Campaigns

  E. Contracts

  Correct Answer: ABCD

• Question 72:

  The IPC is only switched off in the rare case of a SAP CRM implementation without any pricing or configuration functions. Which of the following product maintenance scenarios are unavailable without the IPC?

  Please choose the correct answer.

  Response:

  A. Configurable Products

  B. Product variants

  C. Multivariate attributes

  D. Rest all answers are correct

  Correct Answer: D

• Question 73:

  Which of the following are types of SAP CRM product? There are 3 correct answers to this question. Response:

  A. Material

  B. Sales

  C. Service

  D. Financing

  E. Warranty

  Correct Answer: ADE

• Question 74:

  With reference to the CRM middleware, which of the following statements are FALSE?

  Please choose the correct answer.

  Response:

  A. CRM Middleware provides seamless back-end integration

  B. CRM Middleware provides groupware integration

  C. CRM Middleware Synchronizes Mobile Clients

  D. It requires no additional software, installation or servers.

  E. It supports integration with only MS Exchange and no other groupware.

  Correct Answer: E

• Question 75:

  Which of the following statements are correct regarding CRM Business Partners?

  Please choose the correct answer.

  Response:

  A. Business partner categories can be freely defined.

  B. Once assigned a business partner category can be changed later.

  C. Business partner roles can be freely defined.

  D. Business partner relationships can be freely defined.

  Correct Answer: B

• Question 76:

  Which of the following statements are correct regarding Transaction processing?

  There are 2 correct answers to this question.

  Response:

  A. Sales assistant is a part of CRM Sales order processing.

  B. Delivery documents can be replicated from ECC to CRM.

  C. Sales orders can be created as a follow up document from an opportunity.

  D. ATP check for a sales order can be done using SAP BW.

  Correct Answer: AC

• Question 77:

  For which of the given processes is CRM Billing required for invoicing?

  There are 3 correct answers to this question.

  Response:

  A. Service parts management

  B. Service order management

  C. Financial service and leasing

  D. Intellectual Property Management

  E. Sales order management

  Correct Answer: ACD

• Question 78:

  With reference to the Organization Structure in CRM, which of the following statements are FALSE?

  Please choose the correct answer.

  Response:

  A. You can edit the organizational model using the CRM WebClient UI.

  B. The organizational structure in the CRM system can be different from the structure in the ERP system.

  C. Validity periods can be specified when creating organizational objects and object attributes, and when assigning organizational objects and object characteristics.

  D. Organizational units can be created as business partners. The system automatically creates an account for an organizational unit with the role "Organizational unit."

  E. The organizational structure in the CRM system should be the same as in the ERP system.

  Correct Answer: E

• Question 79:

  You would like to create the Organization Structure in CRM and are exploring various possibilities. Which

  of the following possibilities exist?

  There are 2 correct answers to this question.

  Response:

  A. You can create the organizational model automatically.

  B. A prerequisite for the automatic generation is that no organizational model already exists in the CRM system, because existing organizational models could be overwritten.

  C. The generation program can only be executed once. However delta program can be run multiple times.

  Correct Answer: AB

• Question 80:

  You are responsible for the initial data load from SAP ERP to SAP CRM. Which categories of data do you

  have to consider?

  There are 3 correct answers to this question.

  Response:

  A. Corporate objects

  B. Customizing objects

  C. CRM-specific objects

  D. Condition objects

  E. Business objects

  Correct Answer: BDE