SAP SAP Certifications C_TCRM20_73 Questions & Answers

• Question 81:

  You can define rules in Customizing for automatic organizational data determination. Which of the

  following are valid rule types?

  There are 2 correct answers to this question.

  Response:

  A. Responsibility rule type

  B. Organization rule type

  C. Territory rule type

  D. Sales Org Rule type

  E. ERP Rule type

  Correct Answer: AB

• Question 82:

  Which of the following can be a of Business partner source in SAP CRM?

  There are 2 correct answers to this question.

  Response:

  A. External List Management.

  B. SAP APO

  C. SAP ECC

  D. BI (Leads)

  E. CRM web channel self registration via web shop

  Correct Answer: BD

• Question 83:

  There is a pre defined data transfer from SAP ERP to SAP CRM. With reference to filtering of customizing

  data, which of the following is true?

  Please choose the correct answer.

  Response:

  A. Filtering is not possible. Data that is not required in SAP CRM has to be manually deleted after the full load.

  B. Filtering is possible. Filter criteria defined in CRM will be automatically synchronized with ERP.

  C. Filtering is possible. Filter criteria defined in CRM must be manually synchronized with ERP.

  D. Filtering criteria need to be defined only in ERP.

  Correct Answer: B

• Question 84:

  What would you need to consider regarding data replication with SAP Middleware?

  Please choose the correct answer.

  Response:

  A. Data is replicated to sites as defined in subscriptions

  B. Data is replicated as per definition of Business Documents (BDOCs)

  C. Data is replicated to external systems as per definition in the respective adapters.

  D. Data is replicated to individual users for mobile replication data

  Correct Answer: A

• Question 85:

  Which of the following statements are correct regarding CRM Middleware.

  There are 3 correct answers to this question.

  Response:

  A. There are basically 2 types of Bdocs - Messaging and Synchronizing

  B. Data is replicated between CRM and ECC via BAPIMTCS.

  C. CRM system provides customizing and business data to ECC.

  D. Bdoc messages that have been processed with errors can be re-processed.

  E. CRM uses sBDocs to replicate business data between ECC and CRM.

  Correct Answer: ABD

• Question 86:

  The SAP CRM Interaction Centre used the same technology as the SAP CRM Web Client. However the

  Interaction Centre has some features that are not available in other areas of the CRM Web Client.

  Which of the following is one such features.

  Please choose the correct answer.

  Response:

  A. Communication Management System (CMS) Integration.

  B. SAP Netweaver Portal integration.

  C. SAP ERP integration.

  D. BI Integration.

  Correct Answer: A

• Question 87:

  Which of the following statements are correct regarding copying and follow up if a transaction?

  Please choose the correct answer.

  Response:

  A. You can choose the transaction type during follow up.

  B. Header data is copied and you can select items during copying a transaction.

  C. Transaction history is updated after copying a transaction.

  D. Whether a transaction type can be copied or not, is customized in the copying control of transactions.

  Correct Answer: A

• Question 88:

  How can certain partners be mandatory in a CRM transaction? Please choose the correct answer.

  Response:

  A. Using the mandatory flag within the partner function itself.

  B. Using the mandatory partner flag on the partner determination procedure.

  C. Using the minimum occurrence for the respective partner function in the partner determination procedure.

  D. Incompletion procedure of the transaction type.

  Correct Answer: C

• Question 89:

  When you create an activity and then see that it should have been created as a follow-up transaction to an

  existing case, you can use subsequently linking functionality to link this activity to an existing transaction.

  Under these circumstances, which of the following statements hold true?

  There are 3 correct answers to this question.

  Response:

  A. You can subsequently link header to header

  B. You can subsequently link Item to Item but not schedule line to schedule line

  C. You have configures object relationship profile.

  D. The document flow is updated automatically.

  Correct Answer: ACD

• Question 90:

  The advantage of using Business Documents (BDocs) as a data container for processing business objects that logically belong together (for example, all data about one order or one partner) and for transporting them in a single unit is that this avoids having to process or transport several individual table entries.

  Please choose the correct answer.

  Response:

  A. True

  B. False

  Correct Answer: A