Salesforce Salesforce Certifications EXPERIENCE-CLOUD-CONSULTANT Questions & Answers

• Question 91:

  What does a system administratorneed to do when creating Experience Cloud users?

  A. Add user to an account as a contact record.

  B. Add user to an account as a user record.

  C. Click the "Log In to Site as User" button.

  D. Assign Partner Community Plus license to the user.

  Correct Answer: A

  To create Experience Cloud users, you need to add them to an account as contact records. Then, you can enable them as Experience Cloud users and assign them a user license and profile.

• Question 92:

  AW Computing is using the Build Your Own (LWR) template to create a site for its customers. The site will showcase blog posts written by AW Computing thought leaders. Which component should the site creator use to dynamically populate the site with blog posts as new ones are added?

  A. CMS Connect (JSON)

  B. CMS - Single

  C. Grid component with CMS Collections

  D. Grid component with list.views

  Correct Answer: C

  To dynamically populate the site with blog posts as new ones are added, CK should use a Grid component with CMS Collections. A Grid component is a componentthat displays content in a grid layout with rows and columns. A CMS Collection is a collection of content items that are created and managed in Salesforce CMS. CK can use a Grid component and select a CMS Collection as the content source. This will allow CK to showcase blog posts written by AW Computing thought leaders on its site and automatically update them as new ones are added.

• Question 93:

  Ursa Major Solar would like content from Salesforce CMS to be queried when users search for keywords in its customer portal.

  Which setting must be turned on in order for Global Search .n Experience Builder to query content m Salesforce CMS?

  A. Community must be activated.

  B. Sharing Rules must be set to Read/Write.

  C. Search must be enabled for the selected CMS Channel.

  D. Gather Customer Insights Data must be selected.

  Correct Answer: C

  This setting allows the CMS content to be searchable within the channel where it is published. To enable search for a channel, open the CMS Channels tab in Salesforce CMS, select Edit beside a channel, and click the Search toggle. Additionally, if the site is created with Experience Builder, the Global Search Box component must be configured to include the Content object4

• Question 94:

  Ursa Majer Solar (UMS) would like authenticated Experience Site users to see cases, quotes, contracts, and Knowledge articles appear in search results, but the Search Resuits component is only returningKnowledge articles.

  How should UMS configure its search results to yield the desired results?

  A. In Salesforce Setup, under the Experience Site users' profile, adjust the system permissions to allow for multiple objects in search results.

  B. On the Searchpage, switch the Search Results component with Global Search Results and select the appropriate objects in the property editor.

  C. On the Search page, select the appropriate objects in the property editor for the Search Results component.

  D. On the Home page, in the property editor for the Hero component, adjust the Hero Type to "Call to Action" instead of "Search".

  Correct Answer: B

  This option allows UMS to configure its search results to include cases, quotes, contracts, and Knowledge articles. TheGlobal Search Results component is a new component that supports multiple objects and facets in the search results. UMS can add this component to the Search page and select the objects that they want to display in the property editor.

• Question 95:

  What is required when creating portal users through Just-Time (JIT) provisioning?

  A. FederationIdentifier

  B. Organization_id

  C. FirstName

  D. User.Role

  Correct Answer: A

  The requirement when creating portal users through Just-In-Time (JIT) provisioning is A. JIT provisioning is a feature that allows you to create portal users on demand when they log in using an external identity provider, such as Facebook or Google. To use JIT provisioning, you need to have a FederationIdentifier field on the user object, which is a unique identifier that links the portal user with the external identity provider. The FederationIdentifier field must matchthe value of the NameID element in the SAML assertion sent by the identity provider.

• Question 96:

  Bloomington Caregivers (BC) has created a customer Experience site using Experience Cloud that gives customersthe ability to pay this, manage appointments, and open cases with support. BC also has a partner Experience site on Experience Cloud. The company's leadership has now decided to extend access to the customer Experience site to its partners and internal Salesforce users so they can collaborate more effectively.

  What is the recommended way to add partners and internal users to the customer Expenence site?

  A. Create business accounts for partners and internal users, enable the accounts as customers, and thencreate users under these accounts by creating contacts.

  B. Configure SSO between the partner site and customer site so partners get access. Also configure SSO between internal org and the customer site so internal users get access to the customer site.

  C. Add the existing partner profiles and internal user profiles to the customer Experience site; this will automatically give users access to the customer site.

  D. Enable the partner accounts and the internal accounts as customers; the users under these accounts will then automatically gam access to the customer site.

  Correct Answer: D

  To add partners and internal users to the customer Experience site, the recommended way is to enable the partner accounts and the internal accounts as customers; the usersunder these accounts will then automatically gain access to the customer site. A customer account is an account that has the Is Customer checkbox enabled. This indicates that the account is part of your customer network and can access your customer Experience site. To enable an existing account as a customer, you need to edit the account record and check the Is Customer checkbox. This will automatically grant access to the customer site to all the users under that account, without creating new user recordsor profiles.

• Question 97:

  Northern Trail Outfitters (NTO) is evaluating Experience Cloud for creating an onboarding app for new hires. Which two things should NTO consider when creating the onboarding app? Calculator

  Choose 2 answers

  A. Experience Cloud cannot be used for employee apps.

  B. Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.

  C. Employee apps are only available in Unlimited Edition.

  D. Chatter posts related to a record will be available in the employee app as well as the main org.

  Correct Answer: BD

  Experience Cloud can be used for employee apps, such as an onboarding app for new hires. However, there are some considerations when creating an employee app, suchas:

  Not all Chatter posts inside Chatter groups within the employee app will be available in the main org. Only posts in public groups or groups that are shared with the main org will be visible in both places.

  Chatter posts related to a record will be available in the employee app as well as the main org. However, users need to have access to the record in both places to see the posts.

• Question 98:

  Whatare three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality?

  Choose 3 answers

  A. Allow members to remove other member from the Experience site if desired.

  B. Track Flagging and moderation activity within the Experience site.

  C. Allow members to flag posts comments files, and messages that are inappropriate or spam.

  D. Designer specific users as moderators so that they can closely monitor the size.

  E. Give members Audience Targeting permissions within the Experience site.

  Correct Answer: BCD

  UMS can accomplish three goals with Experience Cloud moderation functionality: Track Flagging and moderation activity within the Experience site. Moderation functionality allows UMS to view reports and dashboards that show theflagging and moderation activity on its site, such as the number of flagged items, the number of moderated items, and the flagging reasons. Allow members to flag posts comments files, and messages that are inappropriate or spam. Moderation functionality allows UMS to enable members to flag content that violates the site's guidelines or policies. Members can choose a flagging reason from a predefined list or enter their own reason. Designer specific users as moderators so that they can closely monitor the size. Moderation functionality allows UMS to assign specific users as moderators who have permission to manage content on its site. Moderators can review flagged items, delete or edit inappropriate content, ban or warn abusive users, or escalate issues to administrators.

• Question 99:

  Cloud Kicks (CK) is planning to launch a public site. The site will contain a variety of digital content, including static content as well as dynamic content. CK is planning to use Content Delivery Network (CDN).

  Which statement is true about using CDN with Experience Cloud?

  A. CDN can help consistency attaching content timestamps as key-value pairs to both static and dynamic content.

  B. CDN can help availability by allowing remote cloning for dynamic resources.

  C. CDN can help performance by caching public resources.

  D. CDN can help reliability by allowing local cloning for static resources.

  Correct Answer: C

  CDN can help performance by caching public resources, such as images, JavaScript, and CSS files. This can enhance the user experience and reduce the load on CK's server. CDN stands for Content Delivery Network, which is a feature that allows CK to improve the performance of its site by caching static resources on servers that are closer to CK's site visitors.

• Question 100:

  DreamHouse Realty (DR) plans to invite individuals from several new companies to its Broker Portal and would like to differentiate the user experience for each company.

  Which three options should the DR system administrator use to personalize the look and feel of the portal for each new brokerage? Choose 3 answers

  A. Branding Sets

  B. Audience Sets

  C. Page Variations

  D. Audience Targeting

  E. Partner User Roles

  Correct Answer: ACD

  Branding sets allow theadministrator to define the colors, fonts, logos, and images for different parts of the site, such as the header, footer, and body. Page variations allow the administrator to create different versions of a page with different layouts, components, and content. Audience targeting allows the administrator to create audiences based on user attributes, such as profile or company name, and display different branding sets or page variations to different audiences within the same site.