Salesforce Accredited Professional Certification MANUFACTURING-CLOUD-PROFESSIONAL Questions & Answers

• Question 1:

  The Salesforce administrator at a small manufacturer of fasteners for the automobile industry is configuring Manufacturing Cloud. The sales operations manager wants accurate data so they can compare projected parts sales to actual orders The manufacturer currently manages orders and contracts in an external system (SAP). Which actuals calculation option should the administrator select to achieve the manager's request?

  A. Manually using API upload

  B. Automatically from orders through contracts

  C. Automatically from direct orders

  Correct Answer: A

  For a manufacturer managing orders and contracts in an external system like SAP, the administrator should select the option to manually use API upload. This allows for the bulk upload of updated quantities at regular intervals through integration, which the Salesforce org picks up during a daily scheduled job to update sales agreements .

• Question 2:

  In Tableau CRM for Manufacturing, which three user types can be selected to receive credit for an order in the Tableau CRM configuration wizard then calculating actuals against account manager targets?

  A. Other User

  B. Opportunity Owner

  C. Custom Lookup Field for a user on Account.

  D. Order Owner

  E. Account Owner

  Correct Answer: ADE

  These three user types can be selected to receive credit for an order in the Tableau CRM configuration wizard when calculating actuals against account manager targets. The configuration wizard guides users through the creation of an app from the Analytics for Manufacturing template and allows them to customize the data and settings for the app. One of the settings is to choose who gets credit for the orders, which determines how the actual revenue is attributed to the account managers. The user can select one of the following options: Account Owner: This option credits all orders to the account owner's actual revenue, regardless of who owns the order. This is useful when the account owner is responsible for the overall relationship and revenue of the account. Order Owner: This option credits all orders to the order owner's actual revenue, regardless of who owns the account. This is useful when the order owner is responsible for the individual order and revenue of the order. Other User: This option credits all orders to a custom user's actual revenue, based on a custom lookup field for a user on the account. This is useful when there is a different user, such as a sales engineer or a partner, who is responsible for the order and revenue of the order.

• Question 3:

  The Financial Team ut Budger Power wants to be sure to pay out Rebates on Invoices that has Status Paid within Rebate nagemen How can an Admin ensure that this requirement is fulfilled?

  A. Validate invoice status in ERP before bringing into Salesforce.

  B. Additional steps are not needed Only transactions with Status = Paid are included in the Journal,

  C. Create a custom field in Transaction Journal, copy Invoice Status data into custom field, then use as an eligibility condition in Rebate Types

  D. Update Data Processing Engine job to filter out transactions where Invoice status does not Paid

  Correct Answer: A

  To ensure that rebates are paid out only on invoices that have status paid, an admin can create a custom field in the Transaction Journal object, and copy the invoice status data from the source system into that field. Then, the admin can use that field as an eligibility condition in the Rebate Types, so that only transactions that match the criteria are included in the rebate calculation. This way, the admin can avoid paying rebates on invoices that are not yet paid, or that are canceled, refunded, or disputed. References: [Rebate Management - Salesforce Help], Create and Manage Rebate Types - Salesforce Help, Create and Manage Transaction Journals - Salesforce Help, Create and Manage Data Processing Engine Definitions - Salesforce Help, Rebate Management for Manufacturing Cloud - Salesforce Help

• Question 4:

  Where would a consolidated view of all of the terms of a sales agreement, including the duration, products, price, planned quantities, and actual quantities be found?

  A. Rebate Management in Manufacturing Cloud

  B. Sales Agreement in Manufacturing Cloud

  C. Account Based Forecast in Manufacturing Cloud

  D. Account Manager Targets in Manufacturing Cloud

  E. Contracts in Manufacturing Cloud

  Correct Answer: B

  A sales agreement in Manufacturing Cloud represents a long-term agreement between a buyer and a seller to negotiate price and volume of products. It provides a consolidated view of all the terms of the agreement, including the duration, products, price, planned quantities, and actual quantities. A sales agreement can be created from an external source, such as a quote, opportunity, or custom object. A sales agreement can also be used to create accurate account forecasts based on the planned and actual quantities

• Question 5:

  The warranty claim adjudicators on Universal Containers' global warranty team need visibility to all the claim-related data on a single page. This includes information on whether the asset is covered under warranty and a detailed breakup in terms of replaced parts and labor costs.

  Which of the following permission set licenses do the claims adjudicators need for this?

  A. Service Console for Manufacturing and Warranty Lifecycle Management Psl

  B. Industry Service Excellence and Warranty Lifecycle Management Psl

  C. Warranty Lifecycle Management Psl and Claims Management Foundation

  Correct Answer: B

  Industry Service Excellence and Warranty Lifecycle Management Psl are the permission set licenses that the claims adjudicators need for this requirement. Industry Service Excellence gives users access to the Service Console app, which provides a unified view of all the claim-related data on a single page. Warranty Lifecycle Management Psl gives users access to the Warranty Lifecycle Management features, which enable users to manage warranty contracts, claims, and entitlements. The other options are not sufficient for this requirement. Service Console for Manufacturing does not include the Warranty Lifecycle Management features. Warranty Lifecycle Management Psl and Claims Management Foundation do not include the Service Console app. References: Permission Set Licenses, Set Up Users and Permissions for Manufacturing Cloud, Assign the Manufacturing Permission Sets to Users, Assign Users Permission Sets for Service Lifecycle Features in Manufacturing Cloud

• Question 6:

  Which three conditions need to be fulfilled so that an order is included in the Actuals calculation process on a Sales Agreement?

  A. The order needs to have Status = Activated.

  B. The date in the Order Date field should be in the past.

  C. The date in the Order Date field should be in the future.

  D. The order needs to have Category = Activated.

  E. The Sales Agreement field needs to be populated on the Order.

  Correct Answer: ABE

  Actuals are the quantities of products that have been fulfilled or shipped to the customer as part of a sales agreement. Manufacturing Cloud calculates actuals based on orders that are associated with a sales agreement. For an order to be

  included in the actuals calculation process, the following three conditions need to be fulfilled:

  The order needs to have Status = Activated. Only activated orders are considered for actuals calculation. Draft orders are not included. The date in the Order Date field should be in the past. Only orders with a start date that is on or before the

  current date are considered for actuals calculation. Future orders are not included.

  The Sales Agreement field needs to be populated on the order. Only orders that have a reference to a sales agreement record are considered for actuals calculation. Orders that are not linked to a sales agreement are not included.

• Question 7:

  A salesforce Manufacturing cloud admin wants to change the forecast frequency form quarterly to monthly in the account settings. Which two things do they need to be aware of?

  A. The administrator grants them to right make changes to the forecast settings in the adjustments.

  B. A full regeneration of all the eligible account forecasts will be carried out.

  C. A recalculation of the forecast for the accounts added since the least update will be carried out

  D. The length of the time that has elapsed since the last change to the forecast setting.

  E. All the previously active account forecasts will expire

  Correct Answer: BE

  Account forecasts are long-term projections of revenue and volume for accounts based on sales agreements, opportunity products, and account manager targets. Account forecasts can be generated and displayed monthly or quarterly, depending on the business needs. The forecast frequency can be changed in the account forecast settings by an administrator. However, changing the forecast frequency has some consequences that the administrator needs to be aware of. First, a full regeneration of all the eligible account forecasts will be carried out, meaning that all the existing account forecasts will be recalculated based on the new frequency. This may take some time and consume system resources. Second, all the previously active account forecasts will expire, meaning that they will no longer be available for viewing or editing. This is to avoid confusion and inconsistency in the forecast data. Therefore, the administrator should carefully consider the impact of changing the forecast frequency and communicate the change to the account managers and other stakeholders. References: Define Account Forecast Settings, Salesforce Manufacturing Cloud Flashcards, Configure Forecast Generation and Display Settings

• Question 8:

  A consultant implementing Manufacturing Cloud wants to see the actual orders in sales agreements. How should the consultant automate this process?

  A. By selecting one of the options in the Actuals Calculation section on the Sales Agreement Setup page

  B. By importing the quantities using an API on a daily scheduled Job

  C. By manually updating the quantities Tor every schedule when a sales agreement is active

  Correct Answer: A

  To automate the process of showing actual orders in sales agreements, the consultant should navigate to the Sales Agreement Setup page and select an option from the Actuals Calculation section. This setup allows for the automatic calculation and display of actual quantities for each schedule when a sales agreement is active, thereby streamlining the process and ensuring the accuracy of data presented in sales agreements .

• Question 9:

  Which two objects do not support triggers?

  A. Account Forecast Adjustments (AFA)

  B. Account Forecast (AF)

  C. Account Product Period Forecast (APPF)

  D. Account Product Forecast (APF)

  Correct Answer: AB

  According to the Salesforce Manufacturing Cloud documentation1, the Account Forecast Adjustments (AFA) and Account Forecast (AF) objects do not support triggers. These objects are used to store the manual adjustments and the rolling forecast records of a particular account, respectively. The other two objects, Account Product Period Forecast (APPF) and Account Product Forecast (APF), do support triggers. These objects are used to store the quantity and revenue information of a product in a particular time period and the cumulative values for a product across all periods, respectively. References: Manufacturing Cloud Standard Objects

• Question 10:

  Which three actions are available when using the mass update multiple values of a single metric of a sales agreement terms tab?

  A. Replace with

  B. Decrease by

  C. Update with

  D. Multiple by

  E. Increase by

  Correct Answer: ABE

  When using the mass update multiple values of a single metric of a sales agreement terms tab, the three actions that are available are: replace with, decrease by, and increase by. These actions allow the user to update the values of a metric across multiple periods and products in a sales agreement. For example, the user can replace the forecasted quantity of a product with a new value, or increase the discount percentage of a product by a certain amount. The other options, update with and multiply by, are not valid actions for mass update. References: Mass Update Account Forecast Action, Update Multiple Values in Advanced Account Forecasts