Salesforce Salesforce Certifications MANUFACTURING-CLOUD-PROFESSIONAL Questions & Answers

• Question 91:

  Sales Management has decided that the Account Managers should be measured on a CSAT target. Which option describes the steps the Admin should take to meet this requirement?

  A. Add a picklist value on the Measure Type field with Label = CSAT and add Target Type = Other, on the Account Manager object

  B. Add a picklist value 'CSAT' to the Measure field and add Measure Type = CSAT, on the Target object

  C. Add a picklist value on the Measure field with Label = CSAT and add Measure Type = Other, on the Account Manager Target object

  D. Add a picklist value 'CSAT' to the Type Field and add Target Type = Other, on the Account Target object

  Correct Answer: C

  The Account Manager Target object represents a target created by an account manager for a fiscal year, measure, and target value. To measure the account managers on a CSAT target, the admin should add a picklist value on the Measure field with Label = CSAT and add Measure Type = Other, on the Account Manager Target object. This way, the account managers can create and assign targets for the CSAT measure to their direct reports2. The other options are incorrect because they either use the wrong object, field, or value for the CSAT target.

• Question 92:

  Service agents can't see the Service Console for Manufacturing app despite the administrator enabling Service Console for Manufacturing in the setup.

  What is the recommended method for an administrator to enable the full functionality of the Service Console for Manufacturing app?

  A. Grant the Service Agents the Service Console for Manufacturing and Industry Service Excellence permission sets

  B. Add the Service Console for Manufacturing component to the Service Console Lightning Page Layout.

  C. Create a custom permission set to give access to the Service Console for Manufacturing app and grant it to all Service Agents.

  Correct Answer: A

  The recommended method for an administrator to enable the full functionality of the Service Console for Manufacturing app is to grant the Service Agents the Service Console for Manufacturing and Industry Service Excellence permission sets. These permission sets provide access to the Service Console for Manufacturing app and the components within it, such as the Customer 360 Timeline, the Asset Performance Monitor, and the Warranty Claims Manager1. Adding the Service Console for Manufacturing component to the Service Console Lightning Page Layout or creating a custom permission set are not necessary steps to enable the app functionality

• Question 93:

  When list views are selected for account forecasts, which two permissions options may be based on the list view so the Account managers can generate forecsats?

  A. All users can see the list views

  B. Share list view with group of users

  C. Share list view with account owners

  D. All users above hierarchy can see this list views

  Correct Answer: AB

  To ensure key account managers can generate forecasts using list views for account forecasts, it's crucial that either "All users can see this list view" or "Share list view with groups of users" is selected for the list views. This setting allows for the appropriate visibility and access required for generating accurate and comprehensive forecasts. This is essential for maintaining the integrity and effectiveness of the forecasting process within Salesforce Manufacturing Cloud .

• Question 94:

  Universal Containers has implemented Rebate Management and wants to define the Benefit information section of a Rebate Type Benefit. Which Sequence of Minimum and Maximum Range values would be valid?

  A. 0 to 100, 101 to 200, 201 to 300, 301 to 400

  B. 0 to 100, 100 to 200, 200 to 300, 300 to 400

  C. Less than 100, Less than 200, Less than 300, Less than 400

  D. Greater than 100, Less than 200, Less than 300, Less than 400

  Correct Answer: A

  A rebate type benefit defines the thresholds of an incentive and how payouts are scaled for varying quantities and amounts. The minimum and maximum range values specify the sales targets for each benefit tier. The range values must be continuous and non-overlapping, meaning that the minimum value of one tier must be equal to the maximum value of the previous tier, and there should be no gaps or overlaps between the tiers. Therefore, option A is the only valid sequence of minimum and maximum range values for a rebate type benefit.

• Question 95:

  Which two permission sets will allow an Admin to set up Tableau CRM for Manufacturing?

  A. Manufacturing Einstein Admin

  B. Tableau CRM Plus Admin

  C. Manufacturing Analytics Admin

  D. Einstein Analytics Plus User

  E. Manage Analytics

  Correct Answer: AC

  To set up Tableau CRM for Manufacturing, an Admin needs to have the Manufacturing Einstein Admin permission set and the Manufacturing Analytics Admin permission set. The Manufacturing Einstein Admin permission set grants access to the Manufacturing Einstein features, such as Account Forecasting and Account Manager Targets. The Manufacturing Analytics Admin permission set grants access to the Manufacturing Analytics app and its dashboards, such as Sales Agreement Performance and Account Health1. The other permission sets are not specific to Manufacturing Cloud and do not provide the necessary access to set up Tableau CRM for Manufacturing.

• Question 96:

  Universal Containers (UC) has implemented Sales Cloud and Service Cloud in seven countries in EMEA for about 100 users. UC has successfully tested and signed off on additional Sales Agreements functionality. In order to have control over the rollout and monitor the adoption, UC wants to roll out in a phased manner, country by country. UC follows a single-org strategy.

  How should a consultant enable this rollout scenario?

  A. Deploy the new functionality and assign the permission set to the designated users.

  B. Deploy the new functionality and make the Sales Agreements tab visible for the designated users.

  C. Deploy the new functionality and assign the Manufacturing licenses to all of the users.

  Correct Answer: A

  To enable a phased rollout of the Sales Agreements functionality, a consultant should deploy the new functionality and assign the permission set to the designated users. The permission set grants access to the Sales Agreements object and related actions, such as creating, editing, approving, and activating sales agreements. By assigning the permission set to the designated users, the consultant can control who can use the new functionality and monitor the adoption. The consultant does not need to make the Sales Agreements tab visible for the designated users, as the tab is automatically visible once the permission set is assigned. The consultant also does not need to assign the Manufacturing licenses to all of the users, as the licenses are only required for users who need access to the Manufacturing Cloud features, such as account forecasting and data processing engine. References: Get Started with Manufacturing Cloud for Sales, Assign the Manufacturing Permission Sets to Users

• Question 97:

  An organization is looking to support channel partners but has yet to onboard them digitally. The organization would like to work closely with its partners to plan their work and support them by providing functionality, insights, and data.

  What should the organization do to fill this gap?

  A. Add a timeline to the Experience Cloud

  B. Leveraging Partner Visit Management functionality

  C. Allow them to submit claims against warranty coverage

  Correct Answer: B

  The organization should leverage Partner Visit Management functionality to fill the gap. Partner Visit Management is a feature of Salesforce Manufacturing Cloud that enables manufacturers to collaborate with their channel partners on sales and service activities. With Partner Visit Management, manufacturers can create and assign visit plans to their partners, track their progress and performance, and provide feedback and coaching. Partners can access the visit plans through the Manufacturing partner site, which is a predefined template for Experience Cloud sites. The Manufacturing partner site also allows partners to view and update sales agreements, forecasts, and account information, as well as access resources and training materials. By using Partner Visit Management and the Manufacturing partner site, the organization can support its channel partners by providing functionality, insights, and data, as well as working closely with them to plan their work.

• Question 98:

  Which two statements are true, if an org hits the account product period forecast record limit

  A. New Products cannot be added to account forecasts

  B. New products are not added when recalculating a single account forecast or recalculating all account forecasts

  C. New products added to account forecasts will not be included in recalculations

  D. The add products option will no longer appear on the agreement terms tab

  Correct Answer: AD

  If an org hits the account product period forecast record limit, it means that the org has reached the maximum number of records allowed for the Account Product Period Forecast object, which is 9 million1. This limit affects the functionality of account forecasting in the following ways: New products are not added when recalculating a single account forecast or recalculating all account forecasts. This means that if a new product is added to a sales agreement or a contract after the limit is reached, it will not be reflected in the account forecast, even if the forecast is recalculated manually or automatically. The only way to add new products to the account forecast is to delete some existing records from the Account Product Period Forecast object to free up some space. The add products option will no longer appear on the agreement terms tab. This means that users will not be able to add new products to an existing sales agreement or a contract from the agreement terms tab. The only way to add new products to an agreement is to create a new agreement with the new products, or to edit the agreement in the related list of the account forecast2. References: View the Defined Limits, Percentage of Limit Used, and Usage Details for Account Forecasts, Define Account Forecast Settings Unit | Salesforce Trailhead

• Question 99:

  A custom metric for display on Agreement Terms is needed based on the business requirements. Custom fields and mappings are required between the custom fields of the Sales Agreement Product and Sales Agreement Product Schedule objects.

  What should an administrator consider while designing for this requirement?

  A. Only number, percent, and currency field types are available for mapping.

  B. Only number, formula, and value field types are available for mapping.

  C. Only number, currency, and formula field types are available for mapping.

  Correct Answer: C

  To create a custom metric for display on Agreement Terms, you need to create custom fields on the Sales Agreement Product and Sales Agreement Product Schedule objects, and map them using the Data.com Administration tool. The custom fields must have the same data type as the default fields, and only number, currency, and formula field types are available for mapping. Therefore, the correct answer is C. Only number, currency, and formula field types are available for mapping. References: Customize Salesforce Field Mappings, Create Custom Fields for Sales Agreement Products and Schedules

• Question 100:

  When discussing the business requirements for a Manufacturing Cloud implementation design, what is a consideration when analyzing data in existing third-party systems?

  A. Define current processes required by the business.

  B. Identify the capabilities of different data integration tools.

  C. Determine the system of record for each data category required by the business.

  Correct Answer: C

  When designing a Manufacturing Cloud implementation, it is important to consider the data sources and quality of the existing third-party systems that will be integrated with Manufacturing Cloud. One of the key considerations is to determine the system of record for each data category required by the business, such as customer information, product data, order history, inventory levels, and so on. The system of record is the authoritative source of data that is trusted and maintained by the business. By identifying the system of record for each data category, you can ensure data consistency, accuracy, and integrity across the integrated systems. You can also avoid data duplication, conflicts, and errors that may arise from having multiple sources of data for the same category. References: What Is Manufacturing Cloud?, Data Integration