Microsoft Microsoft Certifications MB-210 Questions & Answers

• Question 211:

  HOTSPOT

  A company wants to implement the Forecast Management feature in Dynamics 365 Sales.

  The company plans to use the Opportunity Status Reason field to indicate that sales have closed. They want to use settings based on the organizational reporting structure. Salespeople must only see their own forecasts.

  You need to select the appropriate settings to meet the company's requirements.

  Which settings should you select? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/select-template-forecast https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/provide-permissions-forecast

• Question 212:

  HOTSPOT

  A sales manager needs to set up goals in Dynamics 365 Sales for salespeople.

  The measurement of goals must be based on the total deal amount upon closing an opportunity.

  The fiscal year for the goals must be based on the calendar year.

  You need to create the rollup query for the goal metrics.

  Which options should you select? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

• Question 213:

  HOTSPOT

  You are a Dynamics 365 Sales system customizer.

  You need to create Product Bundles and Product Families.

  What should you create? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-product-bundles-sell-multiple-items-together

• Question 214:

  HOTSPOT

  You use opportunities in Dynamics 365 Sales.

  Opportunities that were closed as lost frequently come back and are eventually won.

  You need to be able to track these occurrences and have insight into the process.

  What happens during the reopen and close process? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

• Question 215:

  HOTSPOT

  An administrator configures Dynamics 365 Sales to use embedded intelligence. As part of the deployment, the following features are configured:

  1.

  automated notification of a missed opportunity closing date

  2.

  the web diem for sales is used for user communications

  3.

  server-side synchronization configured to track incoming messages

  4.

  automated meeting requests from incoming email messages

  You need to determine which features are available for implementations of Microsoft Exchange.

  Which product or products should you use for each feature? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

• Question 216:

  HOTSPOT

  You experience the following issues when you work with quotes in Dynamics 365 Sales:

  1.

  An administrative assistant is unable to access the function to edit a quote in the system.

  2.

  The Send to customer option is unavailable after you enter a quote.

  You need to resolve the issues.

  What should you do? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-edit-quote-sales

• Question 217:

  HOTSPOT

  You are converting a lead for the manufacturing manager from Contoso, Ltd. Neither the company nor the manufacturing manager are in your Dynamics 365 system.

  You need to ensure that the lead record is correctly converted.

  Which values should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-leads-sales-professional https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/ts-leads

• Question 218:

  HOTSPOT

  You run a sales report for Fourth Coffee named Account Overview. The following report displays:

  

  Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

• Question 219:

  HOTSPOT

  You are a Dynamics 365 Sales administrator for a venue. Customers book series of events in the venue. The series of events are children of a main event.

  The sales manager wants to forecast the revenue for each customer's main event by rolling up the forecasts of the children of each main event.

  You need to configure the forecast.

  How should you configure each step? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/configure-forecast-using-custom-rollup-entity

• Question 220:

  HOTSPOT

  A company releases a new catalog.

  The company requires salespeople to do the following:

  1.

  Contact customers about the new catalog.

  2.

  Set up appointments with the customers to deliver the catalog.

  You need to set up playbooks to track the activities.

  What should you configure? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/enforce-best-practices-playbooks