Microsoft Microsoft Certifications MB-260 Questions & Answers

• Question 81:

  You are a Customer Data Platform Specialist. You are implementing a scheduled refresh in audience insights.

  Which two statements are correct when describing scheduled refreshes? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. To exclude a segment from a scheduled refresh, you must deactivate it before the scheduled refresh run.

  B. Scheduled refresh is not available in trial environments and can only be configured for production instances.

  C. The refresh schedule can be applied to selected data sources or specific entities within these data sources.

  D. When you configure a refresh schedule to run daily, you must define the time zone and time when the refresh needs to run.

  Correct Answer: AD

  Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience- insights/segments?tabs=b2c https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience- insights/system#schedule-tab

• Question 82:

  You created several segments in Microsoft Dynamics 365 Customer Insights.

  You need to perform a segment overlap analysis to understand what these segments have in common.

  Which two actions can you perform? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Analyze how specific values affect the overlap results

  B. Save the overlapping members as a new segment.

  C. View the analysis output to determine the count of members included in only one segment

  D. Export the analysis output for further review outside Dynamics 365 Customer Insights.

  Correct Answer: AB

• Question 83:

  You are a Customer Data Platform Specialist. You completed unification and are looking to create relevant segments for your business. You want to identify insights on fields that overlap between segments. Which statement is correct about using segment overlap?

  A. Audience insights will recommend which fields may be the most insightful to use for segment overlap analysis.

  B. You can select up to three fields to analyze for overlap analysis when you create a new segment overlap.

  C. Audience insights will automatically select the fields for overlap analysis when you create a new segment overlap.

  D. You can select one or more fields to analyze for overlap analysis when you create a new segment overlap.

  Correct Answer: D

  Reference:

  https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience- insights/segment-insights

• Question 84:

  The loyalty operations lead at your organization wants a filter to be added on the attribute Loyalty Tiers, which is available on Customer profiles in your Dynamics 365 Customer Insights environment.

  The Loyalty hers, in order of increasing loyalty status, are: Non-member, Bronze, Silver, Gold, Platinum.

  Most customers are in the lowest tier of the program, non-member, and then progressive^ fewer customers are in each subsequent tier.

  You need to create a filter to sort the options as closely as possible to increasing loyalty status.

  What should you select for Sort options by in the filter pane?

  A. Frequency: Highest to Lowest

  B. Value: Z to A

  C. Group options by: Frequency

  D. Value: A to Z

  Correct Answer: D

• Question 85:

  You are a Customer Data Platform Specialist. Your company uses both audience insights and Dynamics 365 Sales. To enhance the customer information within Dynamics 365, you asked the Dynamics 365 administrators to add the audience

  insights timeline as a Customer Card add-in control on the contact form.

  The Dynamics 365 administrators asked you to update the company's Dynamics 365 user guide and explain how users can use the timeline.

  Which action can users perform within the added customer card add-in timeline in Dynamics 365?

  A. Filter the activities on the timeline.

  B. Delete the activity from the timeline.

  C. Edit the activity from the timeline.

  D. Open the activity from the timeline.

  E. Sort the activities on the timeline.

  Correct Answer: A

  Reference:

  https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience- insights/activities

• Question 86:

  You have data that needs to be loaded from Microsoft Dataverse into an instance of Microsoft Dynamics 365 Customer Insights.

  You need to create a data source that connects to a Dataverse-managed data lake.

  Which three statements do you need to be aware of when creating the connection?

  NOTE: Each correct selection is worth one point.

  A. You can select additional Dataverse tables for synchronization after the data source is created.

  B. Any user account with read permissions on Dataverse tables can be used to select tables for synchronization.

  C. The table count for the data source will stay at zero (0) until all selected tables are synchronized.

  D. Multiple Dynamics 365 Customer Insights data sources can simultaneously use the same Dataverse managed data lake.

  E. You must create a new data source if you need to connect to a different Dataverse managed data lake later.

  Correct Answer: BCE

• Question 87:

  DRAG DROP

  You work for a chain of hotels, and you have created a data source catted Preference System to ingest consent data in Dynamics 365 Customer Insights in an table called Consents. The Consents table has the following attributes and data types:

  

  You are creating a segment to email information on upcoming events to customers who live in the state of California and whose Average number of nights stayed value is greater than four. You have already configured the first rule in the segment as follows: Rule 1 uses and Customer: Customer Insights.' All records and Customer: CustomerInsightsState is equal to California and Customer_Measure: Customerlnsights.Average number of nights stayed is greater than 4 You need to configure the second rule in the segment according to your customers' consent preferences. This rule will be joined to the first rule with a union operator Which attribute name or attribute value corresponds to each empty parameter? To answer, drag the appropriate attenuate name or attribute value to the correct empty parameters in the answer area. Each attribute name or attenuate value may be used once, more than once, or not at all. NOTE: Each correct match is worth one point.

  Select and Place:

  

  Correct Answer:

  

• Question 88:

  You are a Customer Data Platform Specialist. You are implementing an incremental refresh in audience insights. All the data is stored in an Azure SQL database and is ingested to audience insights using Power Query. You need to configure

  an incremental refresh for data sources.

  Which four actions should you perform in sequence to meet this requirement?

  To answer,move the appropriate actions from the list of actions to the answer area and arrange them in the correct order

  Select and Place:

  

  Correct Answer:

  

• Question 89:

  You are a Customer Data Platform Specialist. You want to add data sources that connect to data in the organization's Azure Data Lake.

  You need to enable data profiling for the entity within the data source while creating it.

  Which three actions should you perform in sequence to meet this requirement?

  To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer:

  

• Question 90:

  You are a Customer Data Platform Specialist. You are asked to create a household cluster to group profiles that share a set of demographic data points.

  Which three actions should you perform in sequence to configure a household cluster?

  To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  Correct Answer: