CompTIA CompTIA Certifications PK0-005 Questions & Answers

• Question 271:

  A project manager is overseeing the implementation of a major upgrade to a critical ERP system. The project sponsor is requiring that the upgrade should not exceed more than three hours of downtime for the implementation and validation in production. During cutover, the team runs into a validation issue after 2.5 hours, and the process is only 70% through the validation steps. Which of the following actions should the project manager take?

  A. Notify customers the downtime will take longer than expected.

  B. Add new team members to help speed up validation.

  C. Begin executing the rollback plan.

  D. Record the issue and proceed with the implementation.

  Correct Answer: C

  When a critical ERP system upgrade encounters a validation issue and is at risk of exceeding the allotted downtime, the project manager should begin executing the rollback plan. This action is taken to ensure that the system can be restored to its previous state without exceeding the downtime limit, thus minimizing the impact on the business operations.

• Question 272:

  The project team determines that software installation can only begin after the desktops have been installed and can be powered on. Which of the following dependencies does this represent?

  A. External

  B. Internal

  C. Mandatory

  D. Discretionary

  Correct Answer: C

  The dependency between software installation and desktop installation is a mandatory dependency. A mandatory dependency is a type of dependency that is inherent in the nature or logic of the work and cannot be avoided or changed. It is

  also known as a hard dependency or a hard logic dependency. A mandatory dependency means that one task must be completed before another task can start or finish. For example, software installation can only start after desktop

  installation is finished.

  The dependency between desktop installation and software installation represents a mandatory dependency. A mandatory dependency is a type of task dependency that is inherent in the nature of the work being performed. In this case,

  software installation cannot begin until desktops are installed and powered on, and therefore, the dependency is mandatory.

  References: CompTIA Project+ Study Guide, Chapter 3: Project Integration Management, Objective 3.1: Identify the project management processes and the interactions between them.

• Question 273:

  A contractor attended a project meeting that was exclusively for company employees. Which of the following actions should the PM take?

  A. Escalate to vendor management.

  B. Consult the request for proposal.

  C. Review the meeting cadence.

  D. Reinforce the rules of engagement.

  Correct Answer: D

  The rules of engagement are the guidelines and expectations that define the relationship between the contractor and the company. They may include topics such as communication, confidentiality, access, security, performance, and

  compliance. The project manager should reinforce the rules of engagement with the contractor to ensure that they understand and respect the boundaries and protocols of the company. This will help to avoid any potential conflicts,

  misunderstandings, or breaches of contract.

  References:

  CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 7: Project Stakeholder Management, p. 239; Contractor Rules of Engagement - Cox Enterprises, p. 1; Legal Considerations for Engaging Contractors | LegalVision

• Question 274:

  Which of the following tools is best to use when conducting project meetings across time zones?

  A. Text

  B. Calendaring tools

  C. Videoconference

  D. Email

  Correct Answer: C

  Videoconference is the best tool to use when conducting project meetings across time zones, as it allows real-time communication, visual cues, screen sharing, and collaboration among the participants. Videoconference can also help build rapport and trust among the team members, and reduce the risk of misunderstandings or miscommunication. Videoconference tools such as Zoom, Skype, or Google Meet can also accommodate different time zones by showing the local time of each participant and allowing them to schedule meetings in advance.

• Question 275:

  A project manager has been assigned to a new project. During the planning phase, the project manager needs to get an understanding of the purpose of the project. Which of the following should the project manager do?

  A. Collate the lessons learned.

  B. Perform a gap analysis.

  C. Review existing artifacts.

  D. Conduct a retrospective.

  Correct Answer: C

  The project manager should review existing artifacts to get an understanding of the purpose of the project. Existing artifacts are documents or records that provide information about the project background, context, scope, objectives, requirements, stakeholders, and deliverables. They may include documents such as project proposal, project charter, business case, feasibility study, statement of work (SOW), or contract. Reviewing existing artifacts can help to clarify the project vision and expectations and provide a basis for planning and executing the project.

• Question 276:

  Although a project was successfully released into production a month ago, a project manager continues to receive project-related work. Which of the following is the reason for this issue?

  A. The project manager did not release the resources.

  B. The project is in the verification testing phase.

  C. The project manager did not complete the project closure phase.

  D. The project manager did not remove access.

  Correct Answer: C

  If a project manager continues to receive project-related work after the project has been released into production, it suggests that the project closure phase was not completed properly. The project closure phase involves several activities,

  including ensuring that all project deliverables are accepted, documenting the lessons learned, releasing project resources, and formally closing the project. If these activities are not completed, the project can remain `open' in a sense,

  leading to continued work and inquiries.

  References: The answer is based on standard project management practices and the importance of the project closure phase as described in project management literature. For detailed information, please refer to the CompTIA Project+

  Study Guide and other official CompTIA resources. Specific references to the closure phase can be found in the CompTIA Project+ PK0-005 Cert Guide1 and the CompTIA Project+ Certification Exam Objectives.

• Question 277:

  Which of the following would be considered operational security?

  A. Mobile device compliance

  B. Background screening

  C. Multifactor authentication

  D. Facility access

  Correct Answer: D

  Operational security (OPSEC) is a process that prevents sensitive information from getting into the wrong hands by viewing operations from the perspective of an adversary. Facility access is a form of OPSEC that controls who can enter and

  exit a physical location where sensitive data or equipment is stored or processed. Facility access can include measures such as locks, alarms, badges, biometrics, guards, and cameras.

  The other options are not correct because:

  Mobile device compliance is a policy that ensures that mobile devices used by employees or contractors meet certain security standards and requirements, such as encryption, password protection, antivirus, and remote wipe. Mobile device

  compliance is not a form of OPSEC, but rather a form of data security or device management.

  Background screening is a process that checks the criminal, financial, and employment history of a potential employee or contractor before hiring them. Background screening is not a form of OPSEC, but rather a form of human resource

  management or risk mitigation.

  Multifactor authentication is a method that requires users to provide two or more pieces of evidence to verify their identity before accessing a system or service, such as a password, a code, a token, or a biometric. Multifactor authentication is

  not a form of OPSEC, but rather a form of access control or identity management.

  References:

  CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 10: Executing and Closing Projects, page 314; CompTIA Project+ Certification Exam Objectives, Domain 3: Project Execution, Objective 3.2: Given a scenario, execute

  and monitor project tasks using traditional methodologies; What is Operational Security? The Five-Step Process, Best Practices, and More

• Question 278:

  A company is implementing a new radar system from July to September. The project manager knows these months are the peak hurricane season for this region. Which of the following should the project manager develop to mitigate the risk to the project?

  A. Data plan

  B. Contingency plan

  C. Rollback plan

  D. Recovery plan

  Correct Answer: B

  A contingency plan is a risk mitigation strategy that involves preparing alternative courses of action in case the original plan fails or encounters unexpected problems. A contingency plan can help reduce the impact of negative risks and ensure the project continuity and success. In this case, the project manager should develop a contingency plan to mitigate the risk of hurricanes affecting the implementation of the new radar system. For example, the contingency plan could include backup resources, alternative locations, emergency procedures, and communication channels in case of a hurricane. References: CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 7: Risk Management1; CompTIA Project+ Certification Study Guide, 3rd Edition, Chapter 7: Risk Management

• Question 279:

  A project coordinator has started a new project and is reviewing the following characteristics provided by the customer:

  Two developers High uncertainty about existing systems Risk of frequent requirement changes Tight deadlines

  Which of the following project methodologies would be best to use in this situation?

  A. PRINCE2

  B. Scrum

  C. SAFe

  D. XP

  Correct Answer: B

  This answer is based on the best practice of choosing a project management methodology that suits the project characteristics and environment. Scrum is an agile framework that is designed to handle complex and uncertain projects with frequent changes and tight deadlines. Scrum involves a small, cross-functional team that works in short iterations called sprints, delivering incremental and potentially shippable products at the end of each sprint. Scrum also allows for continuous feedback and improvement through daily stand-up meetings, sprint reviews, and retrospectives. Scrum is suitable for this project because it can accommodate the high uncertainty, the risk of requirement changes, and the tight deadlines, while also enabling the two developers to collaborate effectively and deliver value to the customer. References: CompTIA Project+ Certification Study Guide, CompTIA Project+ Certification Exam Objectives, Project Management Methodologies Comparison (11 PM Methods), Project Management Methodologies: 12 Best Frameworks [2023], What is Scrum? Scrum Methodology: The Ultimate Guide

• Question 280:

  A PM wants to provide a visual representation of how a project is organized into tasks and how the tasks relate to each other. Which of the following can the PM use?

  A. Milestone chart

  B. Gantt chart

  C. PERT chart

  D. WBS

  Correct Answer: B

  A gantt chart is a visual representation of a project timeline that shows the tasks, durations, dependencies, and resources of a project in a horizontal bar chart format. A gantt chart can help a project manager to plan, monitor, and control the

  project progress, scope, and quality. A gantt chart is different from a milestone chart, which only shows the key events or deliverables of a project without the details of the tasks. A gantt chart is also different from a PERT chart, which is a

  network diagram that shows the logical relationships and sequence of tasks in a project. A gantt chart is also different from a WBS, which is a hierarchical breakdown of the project scope into smaller and manageable components.

  References:

  CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 6:

  Schedule Management; CompTIA Project+ Certification Study Guide, 3rd Edition, Chapter6: Schedule Management; What Is a Gantt Chart? 7 Examples for Project Management; 3 types of visual project management: Timelines, calendars,

  and boards (with examples)