CompTIA CompTIA Certifications PK0-005 Questions & Answers

• Question 291:

  During a status meeting for a multisystem program, a program manager learns that some deliverables from another project are delayed. Which of the following should the program manager do next?

  A. Obtain details from the owner of the project.

  B. Update the critical path for the project.

  C. Apply contingency reserves.

  D. Reestimate epic user stories.

  Correct Answer: A

  The program manager should first obtain details from the owner of the project that is causing the delay, such as the root cause, the impact, the mitigation plan, and the revised timeline. This will help the program manager to assess the situation, communicate with the stakeholders, and adjust the program schedule accordingly. Updating the critical path, applying contingency reserves, and reestimating epic user stories are possible actions that the program manager may take after obtaining the details, depending on the severity and duration of the delay. However, they are not the immediate next steps, as they require more information and analysis. References: CompTIA Project+ Study Guide: Exam PK0-005, Third Edition, Chapter 10: Executing the Project, page 243; Dealing with delays - Project Management Institute

• Question 292:

  A company is creating a new technology. The company is concerned that the project details could be compromised if a cloud service is used, and another company could launch the technology before the current projected delivery. Which of the following can the company do to minimize this risk?

  A. Use an on-premises project management scheduling tool.

  B. Limit access to members of the project team.

  C. Mandate overtime to get the project completed sooner.

  D. Ensure all team members have signed a non-disclosure agreement.

  Correct Answer: B

  Limiting access to members of the project team is a way to minimize the risk of compromising the project details if a cloud service is used. This means that only authorized and trusted individuals can access, view, modify, or share the project

  information stored in the cloud. Limiting access can prevent unauthorized access, data leakage, cyberattacks, or espionage from external parties who might want to steal or sabotage the new technology. Limiting access can also reduce the

  risk of human error, negligence, or misconduct from internal parties who might accidentally or intentionally expose or misuse the project information.

  References:

  CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 4: Project Communications, p. 143; Cloud Security Risks and How to Mitigate Them | Cloud Academy; Cloud Security: How to Secure Your Data in the Cloud | Kaspersky;

  Cloud Security: Best Practices for Securing Cloud Computing | Cloud Security Alliance

• Question 293:

  A piece of equipment has malfunctioned and is stalling the completion of a deliverable for a project. Which of the following should the project manager do next?

  A. Buy a replacement for the faulty equipment.

  B. Get the maintenance team to resolve the issue.

  C. Escalate the issue to the project sponsor.

  D. Rate the severity of the impact the issue has on the project.

  Correct Answer: D

  This answer is based on the best practice of issue management in project management, which is to identify, analyze, prioritize, and resolve issues that affect the project performance, scope, schedule, quality, or budget. The first step in this

  process is to rate the severity of the impact the issue has on the project, which involves assessing the likelihood and consequences of the issue, and assigning a rating or score to the issue based on a predefined scale or criteria. By rating the

  severity of the impact, the project manager can determine the urgency and importance of the issue, and decide the appropriate course of action to address the issue. Rating the severity of the impact is better than the other options because:

  Buying a replacement for the faulty equipment may not be feasible, cost-effective, or timely, depending on the availability, price, and delivery time of the equipment. It may also require approval from the project sponsor or other stakeholders,

  and may affect the project budget or scope.

  Getting the maintenance team to resolve the issue may not be possible, depending on the nature and extent of the malfunction, the skills and availability of the maintenance team, and the warranty or service contract of the equipment. It may

  also take time and resources to diagnose and fix the problem, and may cause further delays or disruptions to the project.

  Escalating the issue to the project sponsor may not be necessary, depending on the severity and complexity of the issue, and the authority and responsibility of the project manager. It may also create unnecessary alarm or confusion among

  the project stakeholders, and may undermine the project manager's credibility or autonomy.

  References:

  CompTIA Project+ Certification Study Guide, CompTIA Project+ Certification Exam Objectives, What is Issue Management?

  1.

  Issue Management Process

  2.

  How to Assess the Severity of Project Issues

  3.

  How to Prioritize Project Issues

  4.

  How to Replace Faulty Equipment in Project Management

  5.

  How to Manage Equipment Maintenance in Project Management

  6.

  How to Escalate Issues in Project Management

• Question 294:

  A development team, which is working on a software project demonstrates software functionality 10 project stakeholder a week before the implementation date. Several stakeholders comment that the software does not meet the

  communicated expectations.

  Which of the following tools should the project manager use to validate the functionality?

  A. Project status report

  B. Requirements Traceability Matrix

  C. Detect log

  D. Signed project charter

  E. Work breakdown structure

  Correct Answer: A

• Question 295:

  After determining the appropriate maintenance window, which of the following should occur NEXT in the operational infrastructure change process?

  A. Implement the change.

  B. Approve the test plan.

  C. Notify customers.

  D. Develop a rollback plan.

  Correct Answer: D

  The project manager should develop a rollback plan next after determining the appropriate maintenance window in the operational infrastructure change process. A rollback plan is a contingency plan that describes how to revert to the previous state of the system or infrastructure in case of a failure or disruption during the change implementation. A rollback plan can help to minimize the impact and risk of the change and ensure business continuity and stability.

• Question 296:

  As part of the planning phase, a PM has defined tasks, durations, resources, and costs. Which of the following is the NEXT step in the process?

  A. Update the work breakdown structure.

  B. Review the backlog.

  C. Seek baseline approval.

  D. Establish the resource pool.

  Correct Answer: C

  The next step in the process after defining tasks, durations, resources, and costs is to seek baseline approval. A baseline is an approved version of a project plan that serves as a reference point for measuring progress and performance throughout the project lifecycle. A baseline typically includes scope, schedule, cost, quality, and risk parameters. Seeking baseline approval involves presenting the project plan to key stakeholders and obtaining their formal agreement on the project objectives and deliverables. Baseline approval can help to establish clear expectations, avoid scope creep, and facilitate change control during project execution. The NEXT step after defining tasks, durations, resources, and costs during the planning phase is to seek baseline approval. Baseline approval involves finalizing the project plan and gaining approval from stakeholders, establishing the plan as the baseline for the project's performance. References: CompTIA Project+ Study Guide Section 3.4.1

• Question 297:

  A system was implemented, and testing was successfully completed. Which of the following should the project manager do NEXT?

  A. Validate against the scope statement and ask for sign-off.

  B. Run a control chart to ensure the quality of the deliverables.

  C. Review the risk register and close up residual risks.

  D. Start the training and handoff for the operations team.

  Correct Answer: A

  The project manager should validate against the scope statement and ask for sign-off after a system was implemented and testing was successfully completed. The scope statement is a document that defines and documents the project scope, objectives, deliverables, requirements, assumptions, and constraints. The scope statement can help to establish a common understanding and agreement between the project manager and the stakeholders on what the project aims to achieve and deliver. Validating against the scope statement means checking whether the project deliverables meet the agreed-upon scope criteria and quality standards. Asking for sign-off means requesting formal acceptance and approval of the project deliverables from the stakeholders.

• Question 298:

  While working with a contractor, the project manager identified a communication conflict. The contractor did not agree that there was an issue. Which of the following should the project manager and contractor review?

  A. Scope of work

  B. Request for proposal

  C. Vendor rules of engagement

  D. Project schedule

  Correct Answer: C

  The project manager and contractor should review the vendor rules of engagement, which are the guidelines and expectations for the communication and interaction between the project team and the contractor. The vendor rules of engagement can help to prevent or resolve communication conflicts by clarifying the roles and responsibilities, the frequency and mode of communication, the escalation process, the feedback mechanism, and the performance evaluation criteria of the contractor. The vendor rules of engagement are usually part of the contract or the procurement management plan. The vendor rules of engagement are different from the scope of work, which is the document that describes the work to be performed, the deliverables to be provided, and the acceptance criteria to be met by the contractor. The vendor rules of engagement are also different from the request for proposal, which is the document that solicits proposals from potential contractors by specifying the project requirements, evaluation criteria, and contract terms. The vendor rules of engagement are also different from the project schedule, which is the tool that displays the planned start and finish dates, durations, dependencies, and resources of the project activities and tasks. References: CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 12: Procurement Management; CompTIA Project+ Certification Study Guide, 3rd Edition, Chapter 12: Procurement Management; Vendor Rules of Engagement

• Question 299:

  How does data discovery assist with data classification?

  A. It shows where specific data is stored

  B. It automatically classifies data by keywords

  C. It helps to identify the data owner

  D. It provides assurance of data integrity

  Correct Answer: A

  Data discovery is the process of finding and analyzing data across an organization's data sources, such as databases, files, cloud services, and applications. Data discovery can assist with data classification, which is the process of assigning

  labels and categories to data based on its sensitivity, value, and risk. By showing where specific data is stored, data discovery can help to:

  Identify the location and scope of sensitive data, such as personal, financial, or health information, that may require special protection or compliance measures.

  Evaluate the data quality, accuracy, and relevance for different purposes and users.

  Optimize the data storage, access, and governance policies and practices.

  References:

  CompTIA Project+ Certification Study Guide, CompTIA Project+ Certification Exam Objectives, What is Data Discovery and Classification?

  1.

  Data Discovery and Classification: Working Hand in Hand

  2.

  Why Data Discovery and Classification are Important

  3.

  Data Discovery and Classification

  4.

  Data Discovery and Classification: The First Step to Data Security

  5.

  Data Discovery and Classification: A Key Component of Data Protection

  6.

  Data Discovery and Classification: The Foundation of Data Quality

  7.

  Data Discovery and Classification: The Key to Data Governance

  8.

  Data Discovery and Classification: The Essential Step to Data Optimization

  9.

  Data Discovery and Classification: The Best Practice for Data Management

• Question 300:

  A new project team started work three months ago. The team members are increasing their work productivity and are comfortable asking for help with tasks. Which of the following describes the current stage of the project team?

  A. Performing

  B. Adjourning

  C. Forming

  D. Norming

  Correct Answer: D

  The current stage of the project team is norming, which is the third stage of the five stages of team development. In this stage, the team members have resolved their conflicts and differences, and have established a sense of cohesion and collaboration. They are more productive, supportive, and cooperative, and they follow the agreed norms and rules of the team. They also communicate effectively and seek feedback and assistance from each other. The norming stage is preceded by the forming stage, where the team members get to know each other and the project goals, and the storming stage, where the team members experience disagreements and challenges. The norming stage is followed by the performing stage, where the team members work efficiently and autonomously towards the project outcomes, and the adjourning stage, where the team members complete the project and celebrate their achievements. References: CompTIA Project+ Study Guide: Exam PK0-005, 3rd Edition, Chapter 11: Team Management; CompTIA Project+ Certification Study Guide, 3rd Edition, Chapter 11: Team Management; The 5 Stages of Team Development (Including Examples)