Microsoft Microsoft Certifications PL-200 Questions & Answers

• Question 181:

  You are designing a Power Virtual Agents chatbot.

  The chatbot must be able to maintain customer information if the conversation topic changes during a dialog.

  You need to configure variables to store customer name and email address.

  Which type of variable should you create?

  A. session

  B. slot

  C. bot

  D. topic

  Correct Answer: C

  By default, a variable's value can only be used in the topic where this variable gets created. However, you might want the bot to use the same value across topics. This means the bot can remember the necessary context when a conversation spans multiple topics. In some systems, these types of variables are known as global variables. In Power Virtual Agents, these variables are called bot variables, because they apply across the entire bot.

  Reference: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot

• Question 182:

  You create a canvas app for a sales team. The app has an embedded Power BI tile that shows year-to-date sales. Sales users do not have access to the data source that the tile uses.

  Sales team users must be able to see data in the Power BI tile. You must minimize the level of permissions that you grant and minimize administrative overhead.

  You need to share another Power BI component to make the data visible.

  What should you share?

  A. The Power BI dataset the tile uses as a data source.

  B. The Power BI dataset the tile uses as a data source.

  C. The Power BI dashboard that includes the tile.

  Correct Answer: C

  Once shared, the PowerApps app will be accessible by all users who have permissions to access the app. However, in order to make the Power BI content visible to those users, the dashboard where the tile comes from needs to be shared with the user on Power BI. This ensures that Power BI sharing permissions are respected when Power BI content is accessed in an app.

  Reference: https://powerapps.microsoft.com/en-us/blog/power-bi-tile-in-powerapps/

• Question 183:

  A company uses Microsoft Teams. You plan to create a Power Apps app for Microsoft Teams.

  You need to determine the enavironment that will used by the app.

  Which environment will the app use?

  A. An existing Dataverse environment that you select.

  B. An existing Dataverse for Teams environment that you select.

  C. A Dataverse environment that is automatically created for the team.

  D. A Dataverse for Teams environment that is automatically created for the team.

  Correct Answer: D

  The Dataverse for Teams environment is automatically created for the selected team when you create an app or bot in Microsoft Teams for the first time or install a Power Apps app from the app catalog for the first time. The Dataverse for Teams environment is used to store, manage, and share team-specific data, apps, and flows. Each team can have one environment, and all data, apps, bots, and flows created with the Power Apps app inside a team are available from that team's Dataverse for Teams database.

  Reference: https://docs.microsoft.com/en-us/power-platform/admin/about-teams-environment

• Question 184:

  After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

  You are creating Power Virtual Agents chatbot that captures demographic information about customers. The chatbot must determine the group a customer belongs to based on their age. The age groups are:

  1.

  0 - 17

  2.

  18 - 25

  3.

  26 - 35

  4.

  36 - 55

  5.

  55 - 100

  You need to configure the chatbot to ask a question that can be used to determine the correct age group.

  Solution: Use age for Identify in the question and then add branches for each group that use conditional logic.

  Does the solution meet the goal?

  A. Yes

  B. No

  Correct Answer: B

  Instead, create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question.

  The prebuilt entities cover commonly used information types, but on some occasions, such as when building a bot that serves a specific purpose, you'll need to teach the bot's language understanding model some domain-specific knowledge.

  To do this, you need to create a custom entity.

  Reference:

  https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling

• Question 185:

  You are creating a canvas app.

  A user will click a button on each screen of a Power Apps app to proceed to the next screen.

  You need to implement the action which selects the next screen that the user sees.

  Which event should you handle?

  A. ScreenTransition

  B. OnSelect

  C. OnLoad

  D. OnCheck

  Correct Answer: B

  Add navigation

  1.

  With the Source screen selected, open the Insert tab, select Icons, and then select Next arrow.

  2.

  With the arrow still selected, select the Action tab, and then select Navigate.

  3.

  The OnSelect property for the arrow is automatically set to a Navigate function.

  4.

  When a user selects the arrow, the Target screen fades in.

  5.

  On the Target screen, add a Back arrow, and set its OnSelect property to this formula:

  6.

  Navigate(Source, ScreenTransition.Fade)

  7.

  While holding down the Alt key, toggle between screens by selecting the arrow on each screen.

  

  Reference: https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/add-screen-context-variables

• Question 186:

  You are designing a Power Virtual Agents chatbot.

  The chatbot must be able to maintain customer information if the conversation topic changes during a dialog.

  You need to configure variables to store customer name and email address. Which type of variable should you create?

  A. session

  B. topic

  C. bot

  D. slot

  Correct Answer: C

  By default, a variable's value can only be used in the topic where this variable gets created.

  However, you might want the bot to use the same value across topics. This means the bot can remember the necessary context when a conversation spans multiple topics. In some systems, these types of variables are known as global

  variables. In Power Virtual Agents, these variables are called bot variables, because they apply across the entire bot.

  Reference:

  https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables-bot

• Question 187:

  You are a Dynamics 365 Sales administrator for a software company. The sales team wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage.

  The company does not have any Office 365 application integrations enabled.

  You need to recommend a storage solution that keeps storage costs low.

  Solution: Enable Outlook integration

  Does the solution meet the goal?

  A. Yes

  B. No

  Correct Answer: B

  Instead enable server-based SharePoint integration.

  Reference: https://docs.microsoft.com/en-us/power-platform/admin/set-up-dynamics-365-online-to-use-sharepoint-online

• Question 188:

  You use Power Bl Desktop to configure Power Bl reports and dashboards.

  You need to create a canvas app that displays account information and include the app in a Power Bl report.

  Which three actions should you perform? Each correct answer presents part of the solution.

  NOTE Each correct selection is worth one point.

  A. Publish the report to the Power Bl service.

  B. Connect to Common Data Service from Power Bl Desktop.

  C. Connect Common Data Service from Power Bl Desktop. Selected required fields from the Accounts table.

  D. From the Power Apps Insert menu, add a Power Bl

  E. From the Power Bl Desktop menu, insert a Power Apps visual and include the required fields in the Power Apps data.

  Correct Answer: CDE

  Step 1 (B): Here's how we embed PowerApps into a Power BI report:

  1.

  Download and login to the Power BI desktop application

  2.

  Click on (…) and select “Import from the marketplace.”

  Step 2: Open Power BI desktop and use “Get data” to connect with the Common Data Service data source.

  Step 3: Publish the report to Power BI service.

  Reference:

  https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/powerapps-custom-visual

• Question 189:

  You create a parent entity and a child entity. The parent entity has a 1:N relationship with the child entity.

  You need to ensure that when the owner changes on the parent record that all child records are assigned to the new owner.

  You need to configure the relationship behavior type.

  What should you use?

  A. Parental

  B. Referential, Restrict Delete

  C. Referential

  D. Restrict

  Correct Answer: A

  A parental table relationship is any 1:N table relationship where one of the cascading options in the Parental column of the following table is true.

  

  https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/create-and-edit-1n-relationships#relationship-behavior

• Question 190:

  You are a Dynamics 365 Customer Service system administrator. You create an app for the sales team.

  Members of the sales team cannot access the app.

  You need to ensure that sales team members can access the app.

  Where should you configure app permissions?

  A. Security Roles

  B. Manage Roles

  C. Dynamics administration center

  D. Dynamics 365 home

  Correct Answer: B

  Manage access to apps by using security roles.

  You can choose what users see and access from the My Apps page or the Customer Engagement home page by giving app access to specific security roles. Users will have access to apps based on the security roles they're assigned to.

  1.

  Go to Settings > My Apps.

  2.

  In the lower-right corner of the app tile you want to manage access for, select More options (...), and then select Manage Roles.

  3.

  Enter the following in the Manage Roles dialog box: a) App URL Suffix b) Roles c) Select Save.

  4.

  Refresh the My Apps page.

  5.

  Go to the Apps Being Edited view, and publish the app again. https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/manage-access-apps-security-roles